Reporting Analyst

JOB SUMMARY

The role serves as a key partner to merchandise analyst, working collaboratively to consolidate insights and provide the Director and Heads of Merchandising with a single source of truth and a comprehensive, big-picture view of the business. This position plays a critical role in aligning data and strategic analysis to support informed decision-making, drive performance, and enhance overall merchandising effectiveness.

KEY RESPONSIBLITIES

Cross-Functional Collaboration

• Work closely with all divisions across the Wholly Owned Business and Joint Ventures to gather and consolidate key company information.
• Build and maintain strong working relationships with stakeholders across both WOB, Beauty and Joint Ventures and Next operational functions.
• Support the Merchandise Analyst in identifying and progressing opportunities for collaboration between WOB, Beauty and Joint Ventures and Next to improve and innovate business processes.
• Engage with users and internal teams to create and refine processes, documents, and systems that enhance operational efficiency.
• Oversee the markdown process from start to finish, including the creation of templates, coordination with relevant teams, and communication of roll-ups.
• Relationship building

Reporting and Tool building

• Create, amend and maintain PowerBI reports based on the needs of the business.
• Support the Merchandise Analyst in identifying current challenges, pressure points, and resource constraints to inform new ways of working.
• Assist with the creation of detailed project plans, manage timelines, and provide regular updates to stakeholders.
• Create initiatives & user stories to meet evolving user and business needs.
• Monitor and evaluate newly implemented processes, propose refinements, and take ownership of resolving issues arising during testing and rollout.
• Train relevant team members on new systems, processes, and tools.
• Develop and maintain clear, user-friendly reference documentation to support process adoption.
• Lead or support the testing of new processes and reporting tools, identifying areas for improvement.
• Troubleshoot issues raised during implementation and proactively address them.
• Monitor processes post-implementation to ensure continued effectiveness and relevance.

Process Improvement & Change Management

• Continuously seek ways to improve the efficiency and effectiveness of processes across the business, ensuring they are fit for purpose.
• Challenge existing and proposed ways of working to drive better results.
• Assist in the planning, implementation, and rollout of new systems and processes, considering timelines, risk, and impact on the business.
• Support cross-functional projects that drive growth, efficiency, or sales.
• Create and maintain process documentation including “as-is” and “to-be” process flows.

Professional Development

• Take ownership of personal growth by actively seeking learning opportunities through self-study, courses, and knowledge-sharing with colleagues.
• Strive to consistently deliver high standards in all areas of work.

REQUIRED QUALIFICATIONS

• Strong problem-solving skills with the ability to think critically and identify practical solutions
• Advanced proficiency in Microsoft Excel, including data manipulation and analysis
• Confident in challenging established ways of thinking to drive continuous improvement
• Excellent time management skills, with the ability to prioritise tasks and manage multiple deadlines
• Exceptional interpersonal skills, capable of building strong, collaborative relationships across teams
• Effective communication skills — written, verbal, and active listening
• Open to giving and receiving constructive feedback across different channels and levels
• Proactive in conducting research and identifying opportunities to improve business performance
• Strong team player with the ability to adapt communication style to different audiences
• Comfortable working in fast-paced, high-pressure environments while maintaining quality and accuracy

PREFERRED QUALIFICATIONS

• Experience with SQL for data querying and analysis
• Proficiency in Power BI for building and visualizing dashboards and reports
• Familiarity with Excel Macros for process automation and efficiency improvements
• Understanding of the retail merchandising lifecycle, from product selection to exit strategy

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Company performance based bonus
• Early VIP access to sale stock via Direct to Desk
• Life assurance
• Sharesave scheme
• Annual Travel Card Loan
• Sample Sales
• Fantastic L&D opportunities
• Flexi-Hour Scheme
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0207 436 2000 and leave a voicemail.