Assistant E-Channel Manager with Fluent Chinese
An international bank is seeking a dynamic individual to assist in managing the daily operations of online banking and debit card platforms.
Your duties will include:
Planning, implementing, and monitoring e-channel projects and initiatives
Coordinating with IT and vendors for system maintenance, updates, and issue resolution
Reporting on operational performance
Providing guidance and support to the team in executing operational tasks
Contributing to the development and testing of new features/services and support process improvements
Ensuring compliance with security & regulatory requirements
Your experience must include:
Strong proven experience in E-channel operations, digital banking, or card management
Experience with digital product management and system support preferred
A good understanding of banking operations, digital platforms, and regulatory requirements
Excellent communication skills both written and oral
Fluency in Cantonese is essential
Degree educated
This is a hybrid role working 4 days a week in the London office and 1 day remotely.
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