Sales Administrator

Role overview

As a Sales Administrator you will play a vital role within the providing administrative support to the Sales department. You will be provided with on-the-job training by your colleagues and managers and will be joining a supportive and friendly team.

Key responsibilities

As a Sales Administrator your key responsibilities will be:

• To complete all the tasks relating to the Administration of New and Used Vehicle Sales
• Checking the order pack received from Sales and resolving any queries prior to invoicing a vehicle
• Carrying out factory ordering of vehicles from the manufacturer
• To assist in the procurement of new vehicles either directly from the manufacturer, or via dealer transfers
• To ensure compliance with Manufacturer data capture standards, e.g. VMS updates
• To ensure all add on products e.g GAP, Warranties, are registered promptly and no later than 24 hours after handover
• To prepare the daily valeting, petrol, taxing and invoicing lists in readiness for the start of business
• To liaise with the Used Car Prep centre re vehicle deliveries.
• To track the progress of all factory order vehicles and update the sales team accordingly
• To raise purchase orders and process refunds
• To push lines as requested by the sales management team

About You

If you are looking for your next role and would like to be part of a successful sales team and would like to be considered to join our fantastic Sales team, you will need to possess the below skills and attributes:

• Excellent communication and listening skills
• Self-motivated
• Energetic and enthusiastic
• Target/goals orientated
• Motivated by success

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone
• Access to The Volkswagen National Learning Centre for specific roles
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme

About Us

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Why Citygate

Citygate is founded on a simple vision: “to grow a business we are proud of through a commitment to excellence”. As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.

We have committed plans for the future and we need motivated, focused and skilled teams to help us achieve this. That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.

The inventive automotive industry has always been popular with the innovators and creators. But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change – specifically, the transition to Electric Vehicles.