Executive Assistant

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. 

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

We are seeking a highly capable and discreet Executive Assistant to provide dedicated support to the CEO and CFO, while also playing a key role in supporting the Non-Executive Board, Company Secretary, and external advisors. This is a high-impact position within a fast-paced, AIM-listed SaaS company, requiring exceptional organisational skills, governance awareness, and the ability to manage sensitive information with the utmost professionalism.

This is a hybrid role with 3 days per week based in our London Bridge office and the remainder remote.

Key Responsibilities:

Executive Support

• Accurately manage and organize the calendars of the CEO and CFO.
• Proactively arrange complex global travel itineraries, accommodations, and logistics.
• Manage the CEO’s email inbox and social media accounts.
• Coordinate logistics for leadership team meetings and CEO/CFO-led projects.
• Assist in the creation of board packs, investor presentations, LT materials, and other high-level reports.
• Monitor and prioritise internal and external communications, ensuring timely follow-up.
• Act as a liaison between the CEO/CFO and key stakeholders.

Board & Governance Support

• Coordinate logistics for Board and Committee meetings, including scheduling, setup (venue or virtual), and distribution of materials.
• Work closely with the Company Secretary to prepare agendas, circulate minutes, and ensure governance compliance.
• Accurately minute Board and Committee meetings as needed.
• Help maintain governance records and compliance documentation aligned with AIM and best practices.

External Advisor & Investor Liaison

• Serve as a coordination point between executives and external advisors, including legal, PR, and investor relations teams.
• Support the preparation and distribution of investor communications, earnings call materials, and roadshow logistics.
• Assist the CFO in managing the financial calendar and tracking key deadlines.

Project & Event Management

• Take ownership of ad-hoc strategic initiatives, including research, project tracking, and stakeholder coordination.
• Organise executive workshops, leadership offsites, and global team events.

Confidentiality & Professionalism

• Ensure strict confidentiality in handling sensitive materials and communications.

About You

• Proven experience in a similar EA role, ideally supporting C-suite leaders in a high-growth, listed, or regulated environment.
• Understanding of corporate governance, board processes, and AIM regulations is highly desirable.
• Exceptionally organised with excellent time-management and multitasking abilities.
• Strong interpersonal and communication skills, with the confidence to work across all levels of the organisation.
• Discreet and highly professional when managing confidential and sensitive matters.
• Proficient in Microsoft Office Suite and collaboration tools like Teams, Zoom, and Slack.
• Able to take initiative, work autonomously, and remain calm under pressure.
• Bonus points for experience in SaaS, MarTech, or familiarity with board portals like Diligent.

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.