Head of Solution Engineering

Location: Cyprus or UK
Work Format: Remote or Hybrid possible (core working hours GMT+4 ±1)
Language: English (C1+)

Position Overview

We are looking for a Head of Solution Engineering to lead and expand the Solution Engineering team responsible for driving technical sales and ensuring seamless integration of institutional-grade financial solutions. The role requires deep expertise in trading technologies, market infrastructure, and risk management, with a strong understanding of institutional liquidity.

This position bridges the gap between sales, product, and technical integration, ensuring clients receive world-class onboarding, support, and product optimization.

Key Responsibilities

• Lead, mentor, and grow a high-performing Solution Engineering team.

• Provide technical leadership in customer engagements, pre-sales processes, and solution design.

• Act as a key technical advisor during the sales cycle, clearly articulating product capabilities and business value to prospective clients.

• Oversee client integrations and deployments, ensuring smooth and timely implementation.

• Ensure solutions account for liquidity flows, execution models, risk parameters, and infrastructure compatibility.

• Collaborate closely with Sales, Product Management, and Development teams to define optimal client solutions.

• Develop and maintain technical documentation, guidelines, and training materials for clients and internal teams.

• Proactively identify client needs and propose product enhancements based on feedback and market trends.

• Establish performance metrics and KPIs to measure team effectiveness and client satisfaction.

• Represent the company in technical discussions with external stakeholders, maintaining a high standard of professionalism and expertise.
  

Requirements

Must-Have

• Extensive technical background in financial technology, trading platforms, risk management systems, and enterprise SaaS solutions.

• Proven track record leading a technical team, ideally in solution engineering, pre-sales engineering, or technical sales in the financial industry.

• Strong understanding of liquidity aggregation, order routing, execution models, FIX protocol, and API-based trading systems.

• Deep expertise in trading technologies and market infrastructure, particularly in FX, CFDs, and digital assets.

• Familiarity with institutional platforms such as MetaTrader, cTrader, OneZero, PrimeXM, and proprietary OMS/EMS.

• Exceptional communication skills, with the ability to translate complex technical concepts into clear business value.

• Proactive, client-focused mindset with strong problem-solving abilities and stakeholder coordination skills.

Nice to Have

• Experience with AI or automation tools (e.g., ChatGPT, Python scripts, GitHub Copilot).
  Experience with large-scale multi-project environments.
  

What We Offer

• Opportunity to lead a high-impact technical team in the fintech industry.

• Direct involvement in the integration of complex institutional solutions.

• Collaborative environment with close cooperation across Sales, Product, and Development teams.

• International exposure working with institutional clients worldwide.