Veterinary Receptionist

Job Type: Full-time, Permanent
We are hiring!We're seeking a compassionate Veterinary Receptionist, ideally with experience, to provide a high-quality experience to all our clients. You will be confident in the use of computers, telephony, triage, complaint handling and payment handling, able to work collaboratively within a supportive team, and keen to develop professionally.About The Rota This is a full-time permanent role working 40 hours per week. The shift pattern is negotiable but may involve 4 late shifts up till 7:30pm and 1 in 4 Saturdays.Want to know more about us?Our recently refurbished practice is conveniently located within walking distance of Kirkintilloch town centre, with excellent bus and train connections from Glasgow city centre. Free on-site parking is available for staff.The practice features modern, air-conditioned facilities including a spacious reception area, five consulting rooms, two theatres, a prep and recovery area, isolation facilities, digital x-ray, dental suite including dental
x-ray, and a dedicated laboratory.Situated on the scenic banks of the Forth and Clyde Canal, the marina location offers beautiful walking routes along the canal and former railway line-perfect for breaks or after work.Come and join our fantastic team!Our knowledgeable team comprises 11 vets, two holding GP certificates in small animal surgery and one holding a certificate in feline medicine with three more currently studying for medicine certificates. The nursing team comprises six experienced RVNs. We also have four dedicated receptionists, an insurance claims administrator, and a Practice Manager supporting the smooth running of the practice.In addition to a competitive salary, you will benefit from:6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing
Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care £0 - £0 an hour12.21ph We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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