Digital Manager

My client, a professional membership organisation, with offices based in Central London, seeks an enthusiastic and capable Digital Manager.

The main purpose of this role is to oversee the digital infrastructure, ensuring seamless integration across website Content Management System, member engagement platform, and Learning Management System.

The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.

Duties will include;

Digital platform ownership…

Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), the Learning Management System and member engagement system (iMIS) continues to work well.

Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary.

Liaise with third party suppliers on a regular basis regarding integration between digital platforms.

Act as the first line of support for technical issues related to the website, associated websites, and the Learning Management System.

Website and LMS content…

Create, develop and manage content on the website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines.

Train and support identified staff to use the content management system and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.

Work closely with the Marketing Team to support key campaigns by providing website support where needed.

Website analytics…

Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.

The right candidate for this role will have previous experience in a similar digital management role, experience working with website Content Management Systems (CMS), familiarity with Learning Management Systems (LMS) and a strong understanding of SEO.

Salary 40K plus excellent bens package

This is a hybrid role, with occasional presence required in the London based office.