Retail Store Manager

City of London, Greater London

Job description

RETAIL MANAGER – LUXURY FINE JEWELLERY

FULL-TIME | UP TO £50,000 BASIC + BONUS

OFFERING

  • Competitive basic salary up to £50,000 plus performance-related bonus
  • Leadership role within an established and growing fine jewellery business
  • Exposure to high-value bespoke, bridal, and diamond-led client journeys
  • Close collaboration with senior leadership and long-term progression potential

ABOUT

  • Established fine jewellery house with a strong reputation in Hatton Garden
  • Specialist in natural and lab-grown diamonds, bespoke design, and craftsmanship
  • Boutique-led environment focused on discretion, trust, and long-term client relationships
  • Culture that values accountability, leadership, and commercial performance

RESPONSIBILITIES

  • Lead daily boutique operations, ensuring a seamless, personalised, and elevated client experience
  • Inspire, coach, and develop a high-performing sales team to consistently exceed targets
  • Drive commercial performance through strong clienteling, CRM engagement, and KPI analysis
  • Maintain exceptional operational standards across stock control, workshop orders, bespoke timelines, and showroom presentation
  • Partner closely with the Head of Sales on commercial initiatives, team development, and proactive client outreach
  • Oversee high-value and bespoke client journeys, ensuring every interaction reflects the brand’s standards and values

REQUIREMENTS

  • Proven Retail Manager experience within luxury fine jewellery
  • Strong knowledge of diamonds, including natural and lab-grown
  • Commercially astute with the ability to analyse performance and identify growth opportunities
  • Highly organised, polished, and credible in both leadership and client-facing environments
  • Inspirational people leader with strong communication skills and a collaborative mindset

Due to high application volume, only shortlisted candidates who meet the criteria will be contacted.

360 Talent is a specialist luxury retail recruitment consultancy connecting high-calibre professionals with leading Fashion, Jewellery, Beauty, and Lifestyle brands globally.

Explore our latest opportunities via our website and follow us on LinkedIn, Instagram, Facebook, and TikTok.

Extra information

Status
Open
Education Level
Secondary School
Location
City of London
Type of Contract
Full Time Jobs
Published at
04-02-2026
Profession type
Retail
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English
Posted 2026-02-04

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