Estate Services Contract Manager

Estate Services Contracts Manager

London Bridge (with travel across London)

Up to £52,000

Hyde is looking to recruit an Estate Services Contracts Manager .

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As an Estate Services Contracts Manager at Hyde, you will be working within the Property Services team to manage and deliver high-quality estate services across our London portfolio, ensuring our neighbourhoods are clean, safe and well maintained. The role is based at our London Bridge head office, with regular travel required to estates across London.

Responsibilities

• Manage estate services contracts, including cleaning, caretaking, and grounds maintenance
• Monitor contractor performance, ensuring delivery against SLAs and KPIs
• Lead and support on-site teams including caretakers and estate staff
• Manage regional budgets and ensure value for money from service providers
• Work closely with internal teams and external contractors to deliver consistent service
• Engage with residents to resolve issues and improve estate standards

Skills and Experience Required

• Minimum 1 year contract management experience
  
• Budget management and cost control experience
• People management skills – including performance management and supervision
• Strong stakeholder engagement skills – internal and external
• Confident communicating with residents and resolving service issues
• Full UK driving licence and access to own vehicle (essential)
• Experience working in social housing and/or implementing new contracts (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.