Operations Director

Job Details

Operations Director - International Hospitality

London | 45 hours | Competitive salary + bonus and benefits

Rocket is a leading name in the luxury events industry, renowned for delivering exceptional, design-led experiences across the UK and internationally! With a reputation built on creativity, precision, and flawless execution, we partner with high-profile clients to produce unforgettable events in some of the world’s most prestigious settings.

This role offers the opportunity for international travel throughout the year, supporting the delivery of events on a global scale. We are looking for an Operations Director to help drive the next phase of our expansion into luxury international hospitality!

Main Responsibilities:

• You will take ownership of the operational delivery of our stakeholder portfolio, ensuring excellence at every stage. This is a highly hands-on leadership role requiring both strategic oversight and direct involvement!
• Build and maintain strong, lasting client relationships, acting as a trusted and confident presence within the luxury events space
• Lead from the front with a proactive, hands-on approach to event delivery and operational management
• Demonstrate strong problem-solving capabilities, anticipating challenges and resolving issues quickly and effectively
• Bring an entrepreneurial mindset, identifying opportunities to enhance service, efficiency, and growth
• Actively network to strengthen industry presence and develop new business opportunities
• Oversee financial performance, ensuring budgets are managed effectively and commercial targets are achieved
• Travel internationally (approximately 8-10 times per year) to oversee global event execution

What We’re Looking For:

• Strong financial acumen, with experience managing budgets and delivering commercial success
• Confident engaging with senior stakeholders and high-profile clients
• Proven ability to operate effectively in a fast-paced, high-end events or hospitality environment
• A natural leader with a hands-on, solutions-focused approach
• Willingness and flexibility to travel internationally

Why join us?

• Be part of a collaborative and ambitious team
• Opportunity to work on prestigious, global events within a dynamic and growing business
• Opportunities for career development

If you are an experienced operations leader with a passion for delivering exceptional events and building strong client relationships, we would love to hear from you

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

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