Project Manager - Salesforce
Project Manager - Salesforce Projects Location: UK (Hybrid / Remote options available) Duration: 6-12 months (with potential extension) Day Rate: £500 - £650 (depending on experience) Based in London St Pauls, our client is a global provider of investment management solutions, offering technology for portfolio management, risk analysis, and compliance. We are looking for an experienced Project Manager to lead and oversee Salesforce-driven projects within our client’s business transformation efforts. In this pivotal role, you will manage all aspects of Salesforce implementations, enhancements, and optimisations, ensuring the business maximises the platform’s potential for operational efficiency, customer experience improvement, and revenue growth. This is role will play a critical part in delivering business value through strategic use of Salesforce. By driving project success, you will help the business streamline operations, improve customer relationships, and accelerate decision-making. Your expertise will directly contribute to achieving the company’s long-term goals by enabling a more connected, efficient, and data-driven organisation. Key Responsibilities:
- Project Leadership: Lead the successful delivery of Salesforce projects, ensuring timely, within-budget, and high-quality execution, from inception to post-go-live support.
- Stakeholder Management: Work closely with business stakeholders to define project scope, gather requirements, and align Salesforce solutions with organisational objectives.
- Process Optimisation: Drive process improvements across business functions through Salesforce solutions, streamlining operations, reducing costs, and enhancing productivity.
- Resource & Risk Management: Proactively manage project resources, timelines, and risks, ensuring that issues are mitigated and that deliverables are met on time.
- Change Management: Oversee user adoption strategies, ensuring smooth transition and integration of Salesforce tools within the business, and managing stakeholder expectations.
- Reporting & Governance: Provide regular project status updates, reporting on key performance indicators (KPIs), and maintaining clear documentation and governance frameworks.
- Collaboration with Technical Teams: Work with internal and external technical teams to ensure seamless configuration, integration, and data migration processes.
- Proven experience managing Salesforce implementation and optimisation projects, ideally across multiple business functions.#
- Strong project management background with a deep understanding of Agile and Waterfall methodologies.
- Excellent stakeholder management skills, with the ability to navigate complex business environments.
- Hands-on experience with Salesforce CRM, with knowledge of common applications such as Sales Cloud, Service Cloud, and Marketing Cloud.
- Strong analytical mindset with the ability to leverage Salesforce for improved business outcomes.
- Excellent communication skills, both verbal and written, with the ability to translate technical concepts for non-technical audiences.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Project Management).
- Experience in driving digital transformation initiatives within large-scale organisations.
- Previous experience with integrating third-party tools and applications into Salesforce
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