Head of People & Culture

We're looking for a senior HR professional to join our People team as Head of People & Culture on a maternity cover basis. This Fixed Term Contract will be for 13 months, ideally beginning as soon as possible. This role will be responsible for managing a small People team of 2, while maintaining best in class standards of process and policy application, and employee experience. You'll also act as an escalation point for complex people issues and give specialist advice to the Company Directors and Executive team. This is a hybrid position working between our Glasgow City Centre office and remotely. We're also happy to consider candidates looking to work 4 days per week rather than 5, on a part-time or condensed basis. The Job On a day-to-day basis, you'll be involved in the following:

• Leading and managing the People team by setting priorities, maintaining output, and managing escalations and key decisions
• Ensuring all policies and processes applied consistently and with scalability in mind
• Acting as trusted advisor to the Company Directors and Executive team members
• Understanding employee priorities and painpoints, and ensuring these are represented at senior level
• Working with Department Heads and Executive team members to develop their teams in line with optimal organisational design and scalable structures
• Managing key people projects such as restructures and TUPE acquisitions
• Continually upskilling the People team and Line Managers to equip them with best practice People Management skills
• Ad hoc projects as required
  Ideally, we're looking for someone with the following:
• Experience working in a scale-up or technology/software/health tech company is advantageous
• Experience with talent acquisition or organisational design is advantageous
• Strong management and stakeholder skills
• Passion for modern, best practice HR
• Comfortable leading strategic people projects
• Well versed in UK employment law
• Adept at balancing employee experience with commercial goals
• Tech savvy - comfortable navigating and optimising HRISs
  At Phlo, we're redefining modern healthcare - combining innovation, compassion, and technology putting patients at the heart of everything we do.
Our mission is help people across the UK take control of their health by making access to care simpler, faster, and more personal. We're a team of professionals who share the same values - collaboration, curiosity, and a genuine drive to make a difference. It's that shared purpose that makes Phlo a rewarding place to work, and one where great ideas turn into meaningful impact. It's an incredibly exciting time for Phlo as we scale up rapidly. By joining the team, you will have an opportunity to grow our company and enhance our products from day one. For more information about Phlo's services please visit wearephlo.com or check out our socials and Trustpilot reviews! To deliver great service to Phlo's patients we're building a company that's reflective of their diversity. We're an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.
And in joining Phlo, you'll receive:
• Salary between £60,000 and £75,000 FTE depending on experience
• Opportunity to maintain a modern People function in a successful start-up to scale-up
• Company Bonus Scheme - up to 10% depending on performance
• 33 days annual leave (inclusive of 8 bank holidays)
• An extra day off for your Birthday to prolong the celebrations
• Pension scheme - 5% employer contribution
• Private Medical Insurance via Vitality
• Duvet Days to rest and reset
• 8 x free professional counselling sessions to support your mental health
• Bereavement Leave policy covering family, friends, pets, and miscarriage
• Enhanced Maternity, Paternity and Adoption Pay after 1 year of service
• Fertility Leave to support your journey to parenthood
• Charity Day to support a cause that's important to you
• Dependant Leave to take care of the people who rely on you
• Pawternity Leave to welcome a new pet
• 20% Staff Discount on Phlo Clinic products
• Perkbox membership for discounts and points
• £500 Employee Referral Scheme
• Hybrid working, casual dress code and a great culture
Please note, eligibility criteria for benefits applies. The Logistics We're headquartered in the Onyx building on Bothwell St in Glasgow City Centre, and have a hybrid working model to support a blend of in person and remote working.