Room Attendant/Public Area Attendant

The Hoxton
London

Company Description

Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Job Description

We’re on the lookout for a hybrid role of Room Attendant & Public Area to join our Housekeeping team at Hyde London City. This dynamic role means you'll play a crucial part in ensuring both our guest rooms and public spaces are impeccable.

What you’ll do…

  • Get guest rooms looking great and up to our brand's standards and report any maintenance issues ASAP.
  • Keep our public areas, including lobby, toilets, corridors, lifts and stairwells clean, nailing our quality checks every time.
  • Help out the team wherever needed, including back of house areas.
  • Follow all health and safety rules, using cleaning supplies safely (COSHH), and report any issues.
  • Join training sessions and always bring a positive, friendly attitude to give our guests the best service.

Qualifications

What we’re looking for…

  • Previous experience in a similar role would be beneficial
  • An eagle-eye for detail, you can spot a slip in standards from a mile away
  • You’re looking for a place where you can be you; no clones in suits here.
  • Passion for getting the job done and done right.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You want to be part of something bigger and have fun along the way.

Additional Information

What’s in it for you

  • Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  • Treat yourself with lots of retail & hospitality perks through our partners.
  • Enjoy an experience stay at Hyde and a meal for two after your discovery period.
  • Goes without saying, but we’ll feed you during your shift.
  • Extra time off to volunteer with one of our partner charities
  • Cycle to work scheme
  • The chance to make your mark in a fast-growing Brand
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
  • Excellent discounts across the entire Accor and Ennismore family of brands.

Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.

Posted 2025-07-12

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