Shared Ownership Advisor

Thriving Investments is socially conscious fund manager focussed on the ‘living' sector. We invest across a range of housing tenures that deliver market returns to investors and social impact. We currently manage over 5,000 homes representing £1.1bn assets under management and have an ambitious plan to grow to £5bn + through launching new funds and expanding existing funds. The Shared Ownership Asset Management Team are seeking to hire a leasehold/shared ownership professional to support this growth.

Thriving Investments has a current team of over 20 people based across the UK with its main office in central London.  It is supported by a board of non-executive directors from across the residential, sustainability and investment management sectors with access to support from other functions such as IT, Finance, HR and Facilities from its parent, Places for People.  

More about the role

We are looking to recruit a Shared Ownership Advisor on a permanent basis.

Based out of either London or Bath (3 days a week), this is a key role in the Asset Management team overseeing the contract management of our external property managers and ensuring that ReSI Homes are compliant with all regulatory matters that sit within the RP.

More about you

You will enjoy a varied role, being a part of all aspects of the shared owner customer journey. Reporting to the Asset Manager and working closely with the Director of Operations, you will ensure our customers get the service they deserve and that we meet the regulatory requirements for our homes.

Key responsibilities include:

• Managing customer requests (e.g. remortgaging, pets, alterations, staircasing, resales)
• Supporting monthly reporting requirements
• Ensuring compliance with the Capital Funding Guide
• Maintaining accurate documentation in the central database

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. 

If you're passionate about customer service and want to grow your career in a purpose-driven investment business, we'd love to hear from you. Download the job profile for more details and apply today. 

Experience/ Skills:

• Knowledge of the affordable housing sector and a good understanding of leasehold management, landlord and tenant legislation and case law.
• Experience of using both housing management and service charge systems.
• Skills above in a For Profit RP or Managing Agent environment.
• Established leasehold/shared ownership professional with a minimum of 3 years' experience.
• Degree-educated and MTPI or RICS

The benefits

We are an ambitious business, which will give you all the challenge you could wish for.      

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:      

• Competitive salary
• Excellent holiday package – 28 Days + Annual Leave
• Private Pension
• Bonus Scheme
• Training and development    
• Extra perks including huge discounts and offers from shops, cinemas and much more.    

Inclusivity at Thriving Investments

We believe that diversity drives innovation and better outcomes. We encourage applications from individuals of all backgrounds, and we are proud to be an equal opportunity employer.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected] .

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities