Accounts Receivable Administrator

Who we are:

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

Summary:

Working in a small friendly team you will be responsible for the accurate and timely administration of several concession and wholesale accounts, focusing on international markets in Europe, America and further afield. The role covers all aspects of the new account setup, regular communication, payment allocations and account reconciliations. The overseas market has it challenges and will require someone with a friendly yet straight talking approach to credit control and general administration. You should be a self-starter who is dedicated to a team objective and can work diligently whilst managing yourself and your own time.

The two day per week position is based in our office in Kennington. Remote working for one of these days will be acceptable after the first three months.

What you will be doing.

• New customer account credit checks and system setup

• You will own and administer the overseas markets.

• You will be an AR contact for both internal and external customers.

• Raising payment links to selected accounts.

• Posting and allocating cash receipts

• Ensuring the accounts are reconciled at the end of the week. Good housekeeping is a must!

• Writing up of all working processes pertaining to this role as it evolves.

• Any other ad hoc duties set by management.

• Calling customers who are behind with payments.

• Support the accounts payables team as and when necessary

Requirements:

• Strong English language skills – You will be making regular phone calls to customers in the UK, Europe and the USA to discuss payments and help with queries. Due to time differences, some calls will need to be made outside or normal working hours.

• A big portion of the European market is administered in Excel and requires a very good working knowledge of Lookups and Pivot tables.

• The USA market is growing, and you will be required to self-manage the full end to end process of setting up the accounts, speaking with the new customers and securing payments.

• 1 - 2 Year’s accounts receivable experience.

• Confident individual with a proactive style, who can demonstrate their ability to use their initiative and see tasks through to the end.

• A team player who has a conscientious approach. Someone who is highly organised with meticulous attention to detail and accuracy with numbers

• Excellent communication and customer service skills

• Personable and approachable, committed to the team with a good ‘Can Do’ attitude

• Knowledge of Microsoft Navision would be an advantage but not essential.

What we will offer you:

As a Accounts Receivable Administrator at White Stuff you will be entitled to an array of great benefits, some of which include:

• Hybrid working

• Quarterly/Annual bonus opportunity

• Up to 25 days holiday per annum, plus bank holidays

• 2 extra (paid!) days off per year to volunteer in the local community

• 50% discount

• Subsidised BUPA Dental Insurance

• Healthcare cash plan and Life Assurance

• Interest free season ticket loan

• Pension Contribution