Workplace Coordinator

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers .

To provide first class visitor and customer experience to Dun & Bradstreet Paddington office. Working within the UK Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.

This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors, and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.

Key responsibilities

• Office workplace representative & customer point of contact, covering the Front of House as required.
• Support Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
• Site Safety and Security – championing site rules and being the point of contact for all safety and security enquiries.
• Maintaining high standards in workplace operations and safety, the Workplace Coordinator is expected to support and uphold the following ISO standards
• Facilities Administration – maintaining records, site notices, processing invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters in a proactive manner.
• Office maintenance: Understand the works Standard Operation Procedure to manage preventive and reactive requests and mitigate / avoid any impact to our customers.
• Coordinate cleaning requests, ensuring high quality of works to achieve pristine standards.
• Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
• Own the facilities services, proactively showing a strong problem-solving ability approach to promote high level satisfaction to all our team members and customers.
• Managing and prioritising tasks and queries as part of the day-to-day role, working closely with the front end and facility manager.
• Communicate in an open, honest, and transparent manner at all times with the ability to tailor the messages to a specific audience and their needs.
• Cover the Workplace Manager in times of absenteeism, and busy periods.
• Office based role in Paddington London.

Essential requirements

• Experience in a similar environment upholding ISO standards
• Understanding of Health & Safety Regulations and compliance
• Excellent customer service, planning and organisational skills.
• Ability to respond fast and prioritise work in an efficient manner.
• Team player with a proactive outlook and ability to multitasks, while working independently
• Strong interpersonal skills with the ability to interact and communicate effectively.
• Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome.
• Excellent PC and administration skills, with good knowledge of Microsoft Office.
• Good level of written and verbal communication skills, able to communicate at all levels
• Ability to always adhere to site rules and regulations.

All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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