AI Chatbot Technical Lead - London

FDM Group
London
About The Role

FDM is a global business and technology consultancy seeking an AI Chatbot Technical Lead to work for our client within the education sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in London.

Our client is seeking a hands-on AI Chatbot Technical Lead to drive the development and enhancement of their Service Management Chatbot. This is a key role for someone with deep technical expertise in Python, LangChain, and OpenAI services, particularly within Azure environments. You will lead the technical delivery of the client's Chat API, ensuring it is robust, scalable, and continuously improving.

Responsibilities
  • Lead the development and enhancement of the Chat API using Python, LangChain, and OpenAI services on Azure Function Apps
  • Monitor and resolve API bugs and performance issues to ensure high availability and reliability
  • Oversee and troubleshoot data ingestion processes supporting the chatbot's functionality
  • Collaborate with solution architects, product teams, and the cloud team to deliver a reliable and scalable solution
  • Champion best practices in API development, documentation, and continuous improvement
  • Provide technical leadership and mentoring to other developers as needed
About You

Requirements
  • Minimum of 3 years p roven experience in Python development, with strong knowledge of LangChain and OpenAI APIs
  • Hands-on experience with Azure Function Apps and cloud-native development
  • Strong background in API design, monitoring, and performance optimisation
  • Experience managing data ingestion pipelines and integrating data sources
  • Excellent problem-solving skills and a proactive, solution-oriented mindset
  • Strong communication and leadership skills, with the ability to work cross-functionally
  • Experience in IT service management or chatbot development
  • Familiarity with agile methodologies and DevOps practices
  • Knowledge of CI/CD pipelines and infrastructure as code
About Us

Why join us
  • Career coaching, mentoring and access to upskilling throughout your entire FDM career
  • Assignments with global companies and opportunities to work abroad
  • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
  • Annual leave, work-place pension and BAYE share scheme
About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Posted 2025-07-15

Recommended Jobs

Service Lead (S&I)

Elexon
London

~ We have an exciting opportunity for up a Service Lead (Grade 11) to join the Settlement & Insights (S&I) Team on a permanent basis. Team Overview: Settlement and Insights (S&I) is accountable for …

View Details
Posted 2025-07-16

Backend Engineer

Wheely
London

Wheely is not a traditional ride-hailing company. We are building a platform with user privacy at its core while successfully scaling a five-star service to millions of rides across multiple cities. …

View Details
Posted 2025-07-15

Project Engineer

P.H.D Recruitment
London

Job Title: Project Engineer – RC Frame Contractor (HS2) Location: HS2 Site – London Salary: £340 to £370 - CIS Contract Type: Contract Help build the backbone of Britain’s future transport.…

View Details
Posted 2025-07-02

Underwriter - General Liability

Harrison Holgate
London

Underwriter - Liability  My client, a specialist syndicate, is looking for a credible Liability Underwriter to join their successful team writing various international business.  Salary: £80,000-£1…

View Details
Posted 2025-07-09

Programmatic, Account Manager

GroupM
London

Description Position at GroupM Nexus About WPP Media  WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients an…

View Details
Posted 2025-06-03

PMO Quality Assurance Analyst

BAM UK & Ireland
London

Building a sustainable tomorrow BAM UK&I are looking for an PMO Quality Assurance Analyst to support our ERP project on a FTC for 24 months on a hybrid working from any UK&I office. Your mission…

View Details
Posted 2025-07-02

QA Manager

Henry Martin Group
London

Job Title: Quality Assurance (QA) Manager Location: London Contract Type: Full-Time, Permanent Join a Leading Residential Main Contractor - Shape the Future of Quality Are you passionate about deliv…

View Details
Posted 2025-07-15

Application Support Engineer - trading systems

Quant Capital
London

Role: 3rd line Application Support Engineer – Trading systems Location: City of London Package: Up to £65,000 + ~10% bonus, healthcare, pension, 25 days Challenge: Supporting a best in…

View Details
Posted 2025-07-09

Senior Sales Operations Officer- Condensates (Middle East based)

Clarion Search
London

Develop, implement, and coordinate product delivery schedule, customer allocation plans, and cargo loadings according to existing planned sales, berth loading plans and unplanned changes to product a…

View Details
Posted 2025-07-03

Global Regulatory Affairs Manager (Global Program Regulatory Manager)

Novartis
London

Job Description Summary #LI-Hybrid (3 days per week on-site) Location: London (The Westworks), United Kingdom or Dublin, Ireland Internal Job Title: Global Program Regulatory Manager We are…

View Details
Posted 2025-07-15