CT Radiology Department Assistant

Job overview

This is an exciting opportunity to work in a multi-disciplinary team and develop new skills in the world of radiology. The successful candidate will involve working on a rota, with extended days and weekends.

You will support the work of the radiology department to assist Radiologists and Radiographers in performing a range of radiological procedures performed in CT.

You will assist radiology staff in the day to day running of the CT department including patient care and patient flow. There are 4 CT scanners at the Denmark Hill site which provide care to ED patients, inpatients and outpatients.

Main duties of the job

• To receive and welcome patients and staff to the relevant Radiology reception areas and deal with any enquiries in a kind and courteous manner
• To prepare patients for their CT examination, including cannula insertion and removal
• To assist in all aspects of patient care within the Radiology department.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are delivering high-quality patient care ; creating a great place to work ; leading pioneering research, innovation and education ; building strong and successful partnerships ; providing timely and efficient care ; and ensuring long-term financial sustainability .

We have also agreed four new organisational values – Caring, Collaborative, Inclusive, Innovative – and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

• Receive and welcome patients and staff to the relevant Radiology reception areas and deal with any enquiries in a kind and courteous manner
• Communicate effectively with staff within and outside of the department to ensure the smooth operation of the service including liaison with ward staff.
• Give factual information to patients regarding examinations and understand the necessary preparations.
• To liaise with superintendents and consultants regarding work schedules and exam protocols including asking the Radiographers to vet and protocol radiology examinations and pass to area lead radiographer if there is a query.
• Be responsible for checking the personal details and updating the demographics for patients and checking in patients for an appointment.
• Direct patients to the appropriate waiting area and ensure the patients are given appropriate instructions for their examination e.g. information regarding patients needing to change out of their clothing into gowns, drinking water etc.
• Monitor patients in the waiting areas and respond to their needs when possible alerting appropriate members of the radiology staff if a patient is in need of further assistance.
• To liaise with the area lead and superintendent team regarding work schedules and exam protocols, including asking the Radiographers to protocol requests and pass to the area lead radiographer if there is a query.
• To negotiate with ward staff to arrange inpatients examinations at a mutually convenient time for the ward and modality.
• To encourage all outpatients to leave feedback through the Friends and Family test online.
• To provide cover in other departments depending on service requirements.
• Assist the administrative team to schedule and confirm patient appointments as required.

Person specification

Education and Qualification

Essential criteria

• Grade C/4 or above in GCSE Maths and English or Level 2 Functional Skills in Maths and English or equivalent
• Proficiency in English language

Desirable criteria

• Cannulation and venepuncture training
• Clinical skills

Knowledge and Experience

Essential criteria

• Experience working in a public facing setting

Desirable criteria

• Experience working in an NHS setting
• Experience working in a radiology setting

Skills and Competencies

Essential criteria

• Excellent organisational skills together with the ability to pay attention to detail and carry out instructions to achieve accuracy.
• Able to effectively communicate verbally and non-verbally with people at all levels. Demonstrates ability to be tactful and diplomatic. Must be reliable, flexible, adaptable and enthusiastic.
• Have physical dexterity necessary to meet the demands of the job
• Excellent numeric, literacy skills and verbal skills

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or relevant enough to address the criteria in the recruitment profile
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

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