Senior Sales & Event Manager - ExCel London

Senior Sales & Event Manager - ExCel London

• £44,000 per annum

Role Overview:

To be the principal point of contact between ELH and the Client, selling, developing, organizing and managing the Event Catering. To actively work as part of the Events Team to increase and enhance the level of Sales. Proactively up selling the services by various techniques and always aiming to meet customer needs and exceed customer expectations. To operate and maintain the systems for client ordering and all related processing, ensuring the highest standards of accurate and timely customer, staff and management information.

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Key Responsibilities:

• Supervise and support Event Managers, ensuring high performance and excellent communication
  
• Build strong relationships with internal teams, clients, and suppliers
  
• Support new team member inductions and ongoing team development
  
• Respond promptly to catering and event enquiries, converting leads into bookings
  
• Manage client communications before, during, and after events, ensuring satisfaction and repeat business
  
• Proactively resolve complaints and turn feedback into positive experiences
  
• Ensure all event details, proposals, and paperwork are accurate and compliant with company procedures
  
• Uphold legal and company standards in areas such as Health & Safety, Food Hygiene, and Licensing
  
• Maintain detailed records, databases, and efficient administrative systems
  
• Attend client site visits and live events to monitor delivery and maintain strong relationships
  
• Collaborate with senior managers to continuously improve service and client partnerships
  

About you:

• Experience in event coordination or hospitality management
  
• Strong leadership and communication skills
  
• Excellent organisational ability with attention to detail
  
• A customer-first mindset with a focus on quality and service
  
• Confidence in managing multiple priorities in a fast-paced environment
  

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0707/60105001/52749036/SU #Levy UK