Resource Scheduler

JOB TITLE: Resource Scheduler
JOB REF: 33660
JOB BAND: B
CONTRACT TYPE: Permanent
DEPARTMENT: BBC Media Operations, Planning and Delivery
LOCATION: London - New Broadcasting House (Hybrid - 2/3 days in the office)
PROPOSED SALARY RANGE: £24,600 - £34,600 p.a plus London Weighting depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
CLOSING DATE: 23:59 on Sunday the 23rd of November 2025
INTERVIEWS COMMENCE: The week starting the 8th of December*this is subject to change

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

Interview Process:

• 1 x hour Values-based interview plus technical questions

PURPOSE OF THE ROLE

Working within a central Planning and Delivery team, you’ll be responsible for the work schedules of Media Operations Operational and Craft staff. Our Operational staff work across a wide range of live and pre-recorded content, and you may be working to tight deadlines in a 24/7/365 environment, adapting to last minute changes and making sure that the appropriate staff are allocated to the required operational environment at the right time. We work as a team and support each other, sharing knowledge and experience to ensure work is managed effectively across Planning and Delivery and BBC Media Operations as a whole.

WHY JOIN THE TEAM

BBC Media Operations is at the heart of teams delivering incredible content across all BBC platforms for all audiences. Comprising around nine hundred people, it manages the craft and production operations for the BBC’s news, radio, and some sport services across London, Salford, and Birmingham - capturing, editing, and producing our output 24x7 for TV, radio, and digital platforms. The Planning and Delivery team is central to managing the operational staffing and facilities that go into making some amazing and important content for our audiences. Everything from Royal events to Sports tournaments and Radio Drama, BBC Music Roadshows we have it covered.

YOUR KEY RESPONSIBILITIES AND IMPACT:

You will be ‘Front of House’ and the point of contact for Operational teams, Management teams and other stakeholders such as Editorial teams..
You will plan and manage the work schedule of the Operational team/s in accordance with their contracted hours and skills. You will be responsible for ensuring the operational workload is met by suitably skilled staff whilst the BBC Working policies and Teams and Conditions in a consistent manner and cost efficient manner.
You will work as part of the wider Planning and Delivery team to advise on additional bookings requests for adhoc bookings, breaking News and/or future events and other staffing and resourcing queries.
Following training you will be proficient in business systems and scheduling tools such as Allocate/ScheduALL, Teampay and other Freelancer bookings and systems to manage and report on sickness, leave and other business and financial transactions.
As part of the Planning and Delivery wider team, you will collaborate with other managers and stake holders to plan staffing and resourcing across the craft and operational teams to share skills and use capacity in the most effective way.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

Evidence of ability to interpret and understand complex information so as to be able to deliver it in an accessible way to a range of people.
Great organisational and planning skills with excellent attention to detail
Demonstrable experience of independent working in an admin role with good outcomes.
Ability to work flexibly as a team member and to manage an unpredictable workload in a fast paced environment.
Demonstrable problem solving with a curious and proactive mindset. Ideally with experience of adapting to new workflows and comfortable learning new systems and business processes.

DESIRED:

Experience working as a staff scheduler.
Experience of scheduling processes and/or systems.
Knowledge of working time policies and how they are applied.
Broadcast/Media environment experience.

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Disclaimer

This is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

For any general queries, please contact: [email protected]

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.