Talent Acquisition Apprenticeship Programme

Summary

Our Talent Acquisition team helps attract and hire the talented people who drive Howden’s success. As a Talent Acquisition Apprentice, you'll gain hands-on experience across recruitment, supporting attraction campaigns, candidate communications and the hiring process while helping us find future talent for the business.

Wage

£28,000 a year

Training course

HR support (level 3)

Hours

Monday to Friday - 9 am - 5:30 pm.

37 hours 30 minutes a week

Start date

Monday 4 January 2027

Duration

1 year 6 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Learn how our Talent Acquisition team partners with hiring managers to understand the skills, experience and capabilities to build high performing teams.
• Support the team in creating clear and engaging job descriptions and recruitment marketing content.  
• Arrange interviews and assessment centres by coordinating diaries and confirming availability with candidates and hiring teams.  
• Communicate with candidates throughout the recruitment process, collecting information and providing clear updates on their applications.  
• Help manage candidate email inboxes and respond to questions professionally and promptly.  
• Review first-stage applications and learn how the team identifies candidates with the right skills and potential.  
• Learn how to review and assess live and pre-recorded video interviews.  
• Conduct market and competitor research and help the team identify key trends and insights. 
• Learn how to use the systems and tools that support the recruitment process.  

Where you'll work

1 Creechurch Place
London
EC3A 5AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Analytical skills
• Logical
• Initiative