Parking Appeals Officer
- Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role
* To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
* To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
* To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
* To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
* Responsible for decision making on whether the appeal is to be accepted or rejected.
* Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
* To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
* To process payments received directly at the council
* To process refunds
* To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm. This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level** *Previous Parking industry experience is essential for all parking vacancies**
Recommended Jobs
SENIOR FLOOR MANAGER - WHITE CITY
Our adidas Westfield White City store is one of the busiest in the UK, and we’re looking for a Floor Manager who can inspire, energise, and elevate our team to the next level. As a Floor Manager,…
Orthodontist, Relocate to Australia
Are you a qualified orthodontist looking for a new challenge? NSW with its stunning natural beauty, coastal lifestyle and thriving dental industry, is calling you! Are you an experienced orthodontis…
Night Manager
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold…
Sale Associate H/F - Part Time - London Hampstead
You love APM Monaco Minimum of 1-2 years of working experience in luxury retail / fashion retail Track record of outstanding sales performance Able to manage store operation and visual merch…
Senior Systems Engineer
DESCRIPTION Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems? Are you excited by the prospect of building and running the world's…
Babysitter
Key Responsibilities * Childcare: * Provide attentive, nurturing, and safe care for our child on a flexible basis. * Support the installation of Christian values through daily routines, stories, songs…
Demand Planner
At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readin…
Junior C# Quant Developer - Hedge Fund
Junior C# Quant Developer – Hedge Fund £75k plus 50—100% Bonus Quant Capital is urgently looking for a Junior C# Quant Developer to join our high profile client. A $1billion s…
Live-in Care Assistant
Caremark Kingston are currently recruiting “ Live in Care Staff “ to join our team in the Kingston upon Thames and surrounding areas. This role involves caring for customers in their own homes, suppo…
Senior Marketing Analytics & Data Scientist
Location : London / Hybrid Type : Full-Time Reports to : Marketing Analytics & Data Science Team Lead Salary : £75,000 - £90,000 About Us As a world-leading conservation and ho…