Waiter

Company Description

The Hoxton, Edinburgh

We've opened our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a Server/Waiter to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Restaurant General Manager, you’ll be responsible for helping run the day-to-day F&B operations and deliver a friendly service.

The Hox in Edinburgh boasts 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.

Experience Italian glam and romance at Patatino, our all-day restaurant, designed to capture the essence of long, joyful, and convivial meals shared with friends on a sun-soaked Amalfi coast holiday. Imagine pizza, pasta and a Negroni or two!

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What's in it for you...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary per hour.
• 29 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

• Simply put - you’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.
• Work with the F&B team in keeping things running smoothly.
• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
• Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• If you have previous experience, great! But it’s not a must-have for us; it’s how you contribute to the team that matters.
• Nothing is an issue for you, you know what our guests want even before they do.