Business Director (12 month FTC Maternity Cover) - New Balance

WHO ARE WE :

We’re Mediahub, the industry’s best-kept secret. This year we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry. COMvergence rank us as the UK's fastest-growing media agency for the second year running.

We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.

We offer the best of both worlds. A start-up culture backed by Mediabrands.

Just some of the brands we work with – New Balance, Pinterest, Celebrity Cruises.

ROLE OVERVIEW

A Business Director at Mediahub is responsible for; leading the team, driving the day-to-day operations alongside owning and evolving how we work across all our disciplines to deliver on the client SOW. Critical in this role is overseeing client relationships, providing a challenger client experience, identifying new business opportunities, and managing a high-performing team to deliver media strategies and campaigns that push beyond the limits, embracing our challenger mindset all while driving revenue growth.

Client overview:

New Balance is a brand with real momentum, operating at the intersection of sport, fashion and culture in a way few others can. Its growth has been driven not just by performance credibility, but by a sharp instinct for how product, storytelling and partnerships show up in people’s lives—from elite sport to street style to wider cultural conversation. As Media AOR, we lead integrated strategy, brand planning and activation across Europe, orchestrating a complex regional ecosystem to ensure the brand lands with both consistency and local relevance. A Business Director leading operations on this account would need to combine rigour and pace: connecting teams, markets and disciplines to help New Balance continue to scale with impact.

Responsibilities

Media Planning, Strategy & Execution

• Maintain strong expertise in the IGNITE process and lead clear, structured client briefing.

• Provide strategic, objective counsel to clients and internal teams.

• Define the overarching challenger goal for each client while delivering against business objectives.

• Present performance updates with clear insights, recommendations, and forward-looking actions.

• Anticipate client needs and proactively address challenges or opportunities.

Media Transformation

• Embed Mediahub and Omnicom Data, Tools & Technology (DTT) to drive measurable outcomes.

• Coordinate with Omnicom capabilities to optimise platform and technology use across teams.

• Develop team capability in DTT through roadmap-driven upskilling.

• Oversee delivery of data infrastructure, reporting, and advanced analytics for clients.

Client Service

• Lead senior client relationships, ensuring a standout experience that is simple, fast, effective, and enjoyable.

• Collaborate with R+D, Data & Analytics, and P3 teams to deliver integrated solutions.

• Identify risks early and implement mitigation plans.

• Champion Challenger Mindset ideas and initiatives.

• Manage all deliverables and standards set by the CCO, including KAPs and QBRs.

• Deepen client engagement through structured relationship plans and strong onboarding.

• Maintain a clear understanding of each client’s business, objectives, and evolving needs.

• Generate ideas that enhance the overall client experience.

Commercial

• Oversee client contracts, scopes, and commitments, ensuring alignment with internal teams.

• Allocate team resources in line with commercial agreements.

• Identify and pursue revenue growth opportunities, including organic and new business.

• Ensure accurate financial management, avoiding under/overspend and maintaining P&L accountability.

• Run your client portfolio as a standalone business with strong forecasting and financial planning.

Desired Skills & Experience

• Proven experience as a Business Director (or equivalent) within a media agency.

• Demonstrates a strong Challenger Mindset in both leadership and delivery.

• Exceptional client service skills with a history of building long‑term relationships.

• Proven ability to drive revenue growth and meet financial targets.

• Strong leadership capabilities with a track record of developing high‑performing teams.

• Agile, proactive, and quick to capitalise on new opportunities.

• Experience working with clients across regional and local markets.

• Skilled in data analytics and applying data‑driven insights to guide strategy and decision‑making.

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to Ninette at [email protected] , if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times)
• Retail discounts
• Electric vehicle salary sacrifices car scheme
• Wellbeing programme, including Headspace & flu jabs
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!