Partner Manager (UK)

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

Partnerships are integral to our continued success as the leading customer engagement platform for marketers. This is a multifaceted role requiring a multitude of skillsets from sales and business development to account management, marketing and project management.

The Partner Manager will work with our marketing agency, system integrator and consultant partners helping them understand the value of a partnership with us for both their business and their clients. The ability to understand a partners business goals and to articulate how a partnership with Dotdigital can support those is key to success in this role.

In addition to owning and managing your portfolio of agency services partners, you will also be expected to support our strategic partnerships with Adobe, Shopify, Big Commerce & Microsoft.

Your Day-To-Day activities

• Establish long term, close and mutually beneficial relationships with your portfolio of Services Partners.

• Research, evaluate, recruit and onboard new partners into the Services Partner Program.

• Achieve revenue targets through building and managing a pipeline of partner referred opportunities alongside the sales team

• Educate partners on Dotdigital’s offering and conduct regular learning sessions with relevant teams in partner organisations

• Take ownership of your partner portfolio across all processes and systems

• Support business processes with all departments to support the success of the Services Partner Program.

• Ensure CRM is up-to-date and reflects reality for opps, partner statuses and stakeholders

• Support internal teams with advice on which Services Partners can be recommended for client queries

Commercial

• Create new business opportunities (SRLs) through the Services Partner ecosystem

• Support active opportunities through partner influencing where appropriate and applicable

Marketing

• Establish opportunities for joint lead-gen, content & brand awareness creation through partners (e.g. webinars, roundtable events, case-studies, white papers) for the marketing team to pursue and execute

General

• 25% travel as required to develop partner relationships

• Attending of industry events as required

• Strong communication skills, detail oriented, highly organised and can work independently and as part of a team.

About You

We are looking for candidates with a minimum of 4 year’s experience in partnerships, business development or sales with a SaaS sales background (e.g. marketing technology, ecommerce platforms and system integrators, etc.). This role must reside in the UK but can be remote, in office or hybrid.

Interview Process

• 15min Screening Call with Team Talent

• 30-45min interview with Head of Partnerships (EMEA)

• 45min interview with Partnerships Manager and Sales Manager

• 1 hour presentation and platform demonstration with Co Founder, EMEA General Manager and Head of Partnerships (EMEA)

Some of Our Global Benefits

• Parental leave

• Medical benefits

• Paid sick leave

• Dotdigital day

• Share reward

• Wellbeing reward

• Wellbeing Days

• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.