Caseworker - PSR1JP00096796
- Make informed decisions in line with policies and procedures.
- Handle sensitive data securely and maintain confidentiality.
- Respond promptly and empathetically to queries, arranging translation support if needed.
- Review documentation carefully and request clarification when required.
- Build positive relationships with stakeholders to support collaboration.
- Maintain accurate records and correspondence.
- Keep casework data up to date for reporting and planning.
- Follow governance protocols to ensure consistency and transparency.
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