Trade Operative

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the Role

Haringey's Repair Service is excited to be developing two new multi-operative teams within our day-to-day reactive repairs service. These teams will be crucial in delivering a high-quality, resident-focused maintenance service to the Council's housing stock, all while complying with relevant procedures and legislation.

As a multi-trade operative, you'll be instrumental in our "Right First Time" approach. You'll tackle repairs requiring expertise across multiple trades, aiming to complete work efficiently and effectively in the shortest possible time. This means fewer appointments for our residents and reduced operating costs for us. You'll be a front-line representative of Haringey Council's repair service, working directly within the community in residents' homes and other Council properties.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact (url removed)

About You

You will be an experienced and dedicated multi-trade operative with a demonstrable background in the building and trades industry. You'll hold an NVQ Level 3, or equivalent recognised competency in one core trade such as carpentry or plumbing. Ideally, you'll also have additional experience in at least one other trade, enabling you to confidently tackle jobs requiring more than one specialism.

You're someone with a "can-do" approach to problem-solving, adept at tracing and carrying out repairs, resolving root cause issues like leaks, and seeing tasks through to completion. You'll be comfortable making urgent decisions when working independently in customers' homes. Experience of working within diverse communities is key, as well as excellent customer service, as you'll be a front-line representative of the Council.

About the Team

The Responsive Repairs team is dedicated to exceeding performance expectations to ensure our customers receive the best possible experience. We foster a strong team spirit built on trust, a shared vision, and a clear sense of purpose. Together, we work hard, share laughter, and learn from one another every day. We prioritise developing potential, celebrating successes, and encouraging involvement at all levels. Ideas are welcomed, shared, and transformed into actionable outcomes, creating a dynamic and engaging workplace