Accounts Receivable Specialist
Who we are…
YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit or follow us on LinkedIn .
What we need…
The role requires strong attention to detail, accuracy, and the ability to work proactively across internal departments. This is an excellent opportunity for someone looking to deepen their experience in financial operations.
Please note we operate a hybrid working model, you will be required to work from our Hammersmith office Tuesdays and Thursdays.What you'll do…
Accounts Receivable
Prepare and issue customer invoices in a timely and accurate manner, ensuring alignment with contractual terms, service delivery milestones, and regional tax regulations (e.g. VAT, GST, SUT).
Collaborate closely with internal stakeholders such as the Sales, Customer Success, and Professional Services teams to gather billing inputs, including timesheets, deliverable completions, and reimbursable expenses.
Maintain and update customer master data in the accounting system to ensure correct billing addresses, tax IDs, payment terms, and currency configurations.
Set up new customers in accordance with onboarding requirements, including tax form validation, credit information, and account structure.
Reconcile AR ledger balances regularly to ensure that invoices, receipts, and credits are accurately recorded and applied.
Identify and investigate discrepancies or billing errors and work proactively to resolve issues before customer escalation.
Support the preparation of periodic AR reports, including ageing schedules and unbilled items.
Credit Control & Debt Collection
Monitor outstanding receivables and follow up with customers via email and phone to ensure timely payment.
Maintain positive, professional relationships with clients while managing overdue balances diplomatically.
Document all collection activity and escalate high-risk accounts internally when necessary, following clearly defined policies and procedures.
Assist with audit requests and contribute to internal reporting on aged debt and collection KPIs.
Other Ad hoc Requirements
Contribute to client RFPs by providing timely and accurate financial information related to billing, invoicing processes, credit terms, and collections procedures.
Maintain process documentation and support continuous improvements and automation initiatives.
Participate in ad hoc finance and operational projects as needed
What you have...
-
2 years previous experience in accounts receivable, invoicing, or credit control within a fast-paced, high-volume environment.
Demonstrated ability to work with multi-currency billing and varying tax structures (e.g. UK VAT, US SUT).
Experience using multi-jurisdictional accounting systems; strong Excel skills required for reconciliation and reporting.
Competencies
Excellent attention to detail with a strong focus on data accuracy and process compliance.
Proactive and solution-oriented, with a mindset for anticipating and resolving issues early.
Strong interpersonal and written communication skills for engaging with internal teams and customers.
Organised, self-motivated, and capable of independently managing multiple priorities.
Team player with a collaborative approach and willingness to support broader finance functions.
Comfortable working to deadlines and under pressure in a dynamic business environment.
French language an advantage
What we offer...
UK
- 33 days annual leave (including bank holidays)
- Scottish Widow Pension scheme
- Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
- Simplyhealth cash plan (includes dental and vision coverage)
- Healthy Mind EAP
- Short Term and Long Term disability coverage
- Life Assurance
- Critical Illness coverage
- Enhanced parental leave
- Team events including weekly breakfast, gourmet lunches and lots of social events
- Weekly free online HIIT sessions + gym discounts
- Regular training and coaching to make you even better in your role
We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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