Senior Business Travel Consultant London up to £36k + perks

We are seeking an energetic and experienced Senior Business Travel Consultant to join a highly successful travel management company in their entertainment, sport and media department, either working in the London office.

If you are currently a business travel consultant looking for something different with career progression within a supportive team, this is the role for you.

Senior Business Travel Consultant Duties:

• Supporting global accounts, including booking for travelers in multiple countries
• Creating and accurately completing complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (VIP, Concierge, Film/TV Production, News and Publicity) travelers
• Delivering world-class service to entertainment and media clients
• Monitoring call and email queues to ensure timely servicing of inbound contacts
• Creating and maintaining training documents with current processes and procedures
• Assisting the Team Leader with monitoring customer service
• Handling special requests including hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.
• Advising clients of international travel requirements such as visas, passports, immunizations, etc.

Business Travel Consultant – Essential Requirements:

• Extensive experience in business travel is essential providing white-glove-level service.
• Fully conversant with GDS such as Amadeus, Galileo or Sabre.
• Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through.
• Strong verbal and written communication skills
• Strong attention to detail
• Proficiency with fare calculations, pricing, processing tickets, refunds, and exchanges.

Generous perks are on offer, sociable working hours and career progression.