Senior Timetabling Officer - London

Senior Timetabling Officer - London

Department: Timetabling

Location: London (On-site)

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do:  To maintain the daily operations of the system and assist with the implementation and refining the operating procedures around data entry and data governance. Responsible for the operational management of GBS’s timetabling function, including the management and utilisation of the timetable software.

Main Responsibilities

About the Role:

• Manage the production of the GBS timetable, working with colleagues to maintain and update the timetable database to reflect timetable activity, assessments, and rescheduled classes within the agreed policies and timeframes proactively and accurately. 
• To proactively find solutions when timetables need to be realigned to changing business need at peak times of recruitment and admission activities. 
• To provide day to day support to Timetabling Officers and Apprentices as required. 
• To setup and oversee effective processes and procedures of communication across GBS to ensure that the necessary data is correctly provided. 
• To develop strong and effective relationships with key internal and external stakeholders. 
• To ensure continuous enhancement of the timetabling service to optimise timetable practices for the benefit of students and staff. 

Requirements

About you:

• Advanced knowledge of Microsoft Office. 
• Undergraduate degree or equivalent. 
• Good knowledge of at least one timetabling software package. 
• Experience of Office Administration. 
• Experience of producing timetables in an HE environment. 
• Excellent written and oral communication skills. 
• Ability to interpret a complex set of requirements/guidelines and to develop processes that ensure data and management information produced is both timely and accurate. 
• Comprehensive experience of extracting and manipulating data whilst maintaining data integrity. 
• Ability to develop a strong working relationship with other technical development teams/suppliers. 
• Very strong numerical and analytical skills, with excellent attention to detail. 
• Ability to prioritise and manage a varied workload. 
• Proven ability to produce clear and concise documentation. 
• Highly self-motivated and conscientious; and proactive in seeking out and addressing gaps in provision. 
• Clear communicator with the ability to convey concepts and materials in an audience-targeted and accessible manner. 
• Resilient individual with a ‘can do’ attitude and personal drive to achieve results within a team environment. 
• Ability to take own initiative and work independently, and under pressure. 

Other Information

What We Offer:

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

Employee Testimonial:

"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff)

GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Please note: This role is not eligible for sponsorship!

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