General Manager
Job Details
General Manager - (ESS/Government Services)
Location: Central London
Assessment Centre: Monday, 28th November Are you a natural leader with a passion for excellence in catering and service delivery?
ESS, part of Government Services, is looking for an experienced and driven General Manager to lead operations for our prestigious contract. This is your chance to make a real impact in a dynamic, fast-paced environment where quality, innovation, and customer satisfaction are at the heart of everything we do.
What You’ll Do
As General Manager, you’ll take ownership of the full catering operation - ensuring exceptional service, compliance, and financial performance. You’ll:
- Lead and inspire a high-performing team to deliver outstanding service every day.
- Build strong relationships with our client, acting as their main point of contact.
- Drive operational excellence, ensuring all brand and contractual standards are met.
- Manage budgets, control costs, and maximise profitability.
- Deliver innovative food and hospitality experiences that exceed expectations.
- Champion health, safety, and sustainability across all areas of the unit.
We’re looking for a confident and proactive leader with:
- Proven experience managing catering or hospitality operations.
- Strong leadership and people management skills.
- Excellent financial and organisational ability - you know how to hit targets and control budgets.
- A customer-first mindset and strong communication skills.
- The ability to think on your feet, solve problems, and inspire your team to deliver their best.
At ESS, we believe our people are our greatest strength. You’ll be joining a supportive, ambitious team with real opportunities for development and career progression within a leading organisation that values innovation and service excellence.
️ Next Steps
We’ll be holding an Assessment Centre on Monday, 24th November , where shortlisted candidates will have the opportunity to showcase their leadership skills and meet our team. If you’re ready to take the next step in your career and lead with purpose, apply today and help us deliver outstanding service to those who serve the public every day.
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