Senior Project Manager

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology.

With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

As a Senior Project Manager, you will oversee the deployment of mid to large client deployments - this includes multiple work streams such as change management, technical deployment, and daily project management activities for Google Workspace and affiliated partner products. In addition, you may be assigned Google Cloud Platform (GCP) projects as needed.

You will bring a consultative, communicative, enthusiastic, and eager to take on responsibility and learn new skills. Our company is a prime environment if you enjoy working in a fast-paced organization and participating in a creative, fun, and teamwork-oriented environment. We are looking for those who want to grow with us for the long term in a dynamic, service-oriented technical environment.

Key Responsibilities:

• Oversee the deployment of multiple mid to large client deployments at a time - this includes concurrent work streams such as change management, technical deployment, and daily project management activities, for Google Workspace and affiliated partners’ products.
• Provide regular reporting on progress to clients throughout the project lifecycle.
• Ensure that projects are delivered according to scope, budget, and schedule.
• Maintain and monitor deployment critical path and communicate issues and risks impacting it internally and externally.
• Maintain the issues, risks, decisions, and change logs as well as drive the resolution for all risks and issues.
• Be a sound board and advisor to clients on best practices and managing continuous stakeholder relationships, especially as it relates to follow-on work (FOW).
• Lead the baseline estimation effort and ETCs with the Engineers and Change Managers based on scoped work.
• Utilize project management applications to build out project timelines, make assignments, track projects, and use them to appropriately demonstrate project control with clients.
• Build documentation around processes and procedures for clients as needed Internally.

• Report into the PMO for status, issues, risks, decisions, and change requests.
• Manage financial health status and billing details for assigned projects.
• Track FOW opportunities.

• Work with sales team members at the start of the project to better understand project requirements and clarify conceptual needs for migrations and executions as needed.
• Bring best practices methodologies to the PMO and help implement them.
• Contribute to departmental goals, initiatives, and community of practice.

Key skills and Experience required:

• Industry experience managing IT deployment projects and managing Engineers and Change Management teams.
• Google Workspace implementation experience.
• Strong Google Workspace functional knowledge.
• Previous experience working in project management or project lead role within the professional services industry.
• Experience in coaching and advising project team members on Google Workspace implementations.
• Experience working and coordinating with a Change Management team.
• Experience managing project activities/teams and application of structured implementation project methodologies and tools.
• Must possess deep knowledge of working within a PMO structure.
• Documentation management.
• Attention to details even under pressure.
• Time management skills with the ability to meet deadlines.
• Experience working with scheduling and/or work management tools such as Smartsheet, Jira, or MS Project.

Expectations:

• Required Travel - Up to 15-25% travel to customer sites, conferences, and other related events.
• Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly. Common touch points occur when qualifying potential opportunities, at project kickoff, throughout the engagement as progress is communicated, and at project close. You can expect to interact with a range of customer stakeholders, including Engineers, technical project managers, and executives.
• Onboarding/Training - The first several weeks of onboarding are dedicated to learning and will encompass learning materials/assignments and compliance training, as well as meetings with relevant team members. Details of the timeline are shared closer to the start date.

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there is a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988, and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, enthusiastic about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. 

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful. 

A full job description will be provided upon application.