Customer Assistant - Food - Bankside Simply Food - London, Greater London

Marks & Spencer
London

Customer Assistant - Food - Bankside Simply Food - London, Greater LondonEveryone is welcome at M&S. No exceptions. Its your background, abilities and differences that make you, uniquely you. And when youre part of M&S, that individuality has the potential to make waves.

All the details

Work pattern

Week 1
Sunday 12:00-20:00
Monday 12:00-20:00
Wednesday 12:00-20:00
Thursday 12:00-20:00
Friday 12:00-20:00

Week 2
Monday 06:00-14:00
Tuesday 12:00-20:00
Thursday 12:00-20:00
Friday 12:00-20:00
Saturday 14:00-22:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UKs fastest-growing retailer. Were not just looking for someone to fill shelves we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador whos ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At M&S, our customers don't wait. Youll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. Youll go above and beyond, to serve, sell, fill and help drive growth in sales.

  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

  • Being a team player is crucial. Youll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

  • Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same and youll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, theres huge opportunity. Are you ready for it? Take Your Marks and apply today.

Posted 2026-11-03

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