IBA Account Handler

Job Title: IBA Account Handler – Globe

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time - Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Globe Underwriting, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Globe Underwriting means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

Reporting

You will report directly to the IBA Team Leader.

Role

• Chase overdue IBA balances due to the Company, by phone and email and report any accounts that are causing concern, or where insurers are threatening cancellation.
• Send statements to clients on a monthly basis.
• Allocation of receipts from clients.
• Setting up payments to clients, insurers and claim settlements, ensuring banking procedures have been adhered to, e.g. verifying bank details, timely banking of receipts and reconciliation of differences.
• Reconciliation and payment of underwriter accounts.
• Account query resolution including liaising with technical departments and the bank on queries raised by clients.
• Provide cover for other IBA staff if they are away.
• Assist when preparing various monthly reports e.g. helping produce and populate bespoke turnover, aged debtors and utilising spreadsheets to provide management information from the broking software system.
• Maintenance of accurate accounting records.
• Assist in preparing year-end audit files and related audit schedules.
• Undertake any other related duties as may be reasonably required.
• Meeting internal KPI’s.

Key Skills

• Credit control experience.
• Cashiering experience.
• Working knowledge of accounting.
• Understanding of financial accounting processes.
• Applicable company specific procedures.

Key Attributes

• Persistence in chasing overdue balances.
• Numeracy and accuracy.
• Attention to detail.
• Good communication skills, oral and written.
• Problem solving and analysis.
• Ability to prioritise workload and meet routine departmental deadlines.
• Competent use of standard office IT applications.
• Rapport and good relationship with management, clients and external third parties.

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:
At Globe Underwriting, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.
• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Globe Underwriting, and answer any immediate questions.
• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

#GUW