HR Support Apprentice - 2 Year Fixed Term Contract

The FA believes football has the power to unite communities, promote wellbeing, and inspire positive change.


The apprenticeship programme offers an entry into a rewarding career at The FA and an excellent opportunity to develop skills and gain experience within a supportive, inclusive and diverse organisation.

Are you curious about how people teams work behind the scenes to make organisations tick? Do you want to build a career in HR and learn how to support people from the moment they apply for a job right through to their last day?

This HR Apprenticeship is a hands-on role in a fast-paced, friendly team at The FA. You'll work alongside experienced HR professionals, get exposure to different areas of HR (like onboarding, systems, recruitment, and learning & development), and play a real part in helping them support their people at The FA.

This is more than admin, it's about learning how great people practices help organisations thrive. You'll roll up your sleeves, try new things, and gain experience across the full employee journey.

You will be employed on a two year fixed term contract, and will study towards a Level 3 HR Support qualification with CMS Vocational Training.

You will be contractually based at Wembley Stadium.

Please note that we are partnering with level= to run a fair and anonymised recruitment process for this apprenticeship. If, after reading the below information, you wish to apply, please follow this link: HR Support Apprentice job in Federations & Major Events in Wembley

What will you be doing?

• Supporting onboarding tasks for new starters (right to work checks, background checks, systems access).
• Helping the HR team manage the shared inbox and respond to employee queries.
• Updating trackers and internal systems to keep employee records accurate and up to date.
• Learning how to use our HR software and assisting on impactful projects.
• Helping to prepare contracts or update employee information (with support).
• Shadowing and supporting the recruitment and learning teams during busy periods (e.g. helping book interviews or training events).
• Creating and improving internal documents and guides for colleagues.
• Working closely with your line manager, HR Coordinators and other team members to learn, ask questions, and grow your confidence.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?


To be eligible you must meet the following criteria:

• Live within England and have lived within the UK for the last 3 consecutive years.
• Must not be in full time education at the start of your apprenticeship.
• Must be at least 16 years of age.
• If aged 16-18 you will need to have maths and English at grade 4/C and have the certification for this. If not, you will need to sit Functional Skills Level 2 as part of the programme.
• Must not hold a similar or higher qualification in the same area of study.

This is a developmental role, so the we do not expect you to have HR experience. Instead we are looking for someone who is:

• Genuinely interested in a career in HR and people-related work.
• Eager to learn and open to trying new things.
• Able to stay organised and adapt to changes in priority.
• Comfortable asking questions and taking feedback.
• A great team player with good communication skills.
• Curious, detail-focused, and not afraid to own up to mistakes and learn from them.
• Happy working with data, documents, and systems.
• Discreet, you'll be working with confidential information.
• Experience with Word and Excel is helpful, but they'll support you to build your digital confidence if needed.

You may be surprised to know that being a football fan is not a prerequisite of working for the FA. What's more important is your passion, interest and commitment to the varied work that we do, and the goals that we are aiming to achieve.

What's in it for you?


We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave ( based on a full-time, permanent contract. )
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.