PRADA Client Advisor RTW, Bond Street
- Place the Client at the center of every interaction, delivering an exceptional luxury experience.
- Achieve individual sales and KPI targets while contributing to the success of the store.
- Build and develop a personal client portfolio through proactive clienteling activities.
- Capture and maintain accurate CRM information to support client development initiatives.
- Develop and retain clients through appointments, follow-up activities and personalized outreach.
- Identify opportunities to acquire new clients and VICs.
- Demonstrate excellent product knowledge, brand history, culture and DNA.
- Promote cross-category selling opportunities to maximize client satisfaction and business performance.
- Utilize digital and omnichannel tools to provide a seamless luxury experience.
- Support daily operational activities and work collaboratively with Front and Back of House teams.
- Ensure compliance with company procedures and operational guidelines.
- Foster open communication and contribute to a positive and inclusive team environment.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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