**Loss Adjuster**

Aviva
City of London, Greater London

Join the UK’s leading insurer as a Major Loss Field Adjuster, managing high-value domestic property claims from start to finish. Enjoy a competitive salary, up to 8% bonus, generous pension, company car and more. We're hiring multiple roles across the UK, offering the freedom to work from anywhere.

Key Details

  • Pay: Competitive salary (dependent on location, skills, experience, and qualifications)
  • Bonus: Up to 8% of annual salary
  • Pension: Generous scheme with Aviva contributing up to 14%
  • Holiday: 29 days plus bank holidays, with option to buy or sell up to 5 days
  • Location: Glasgow and various vacancies available in the South of England

The Work

  • Manage high-value domestic property claims from instruction to completion
  • Deliver exceptional customer outcomes and cost-effective resolutions
  • Operate in a field-based role, meeting customers face-to-face
  • Play a key role in delivering Aviva’s promise of being “With you today, for a better tomorrow”

What You'll Need

  • Experience: High-value claims experience, ideally with claims around £100,000 (but we’re happy to consider those with experience over £50,000)
  • Qualifications: Minimum of Cert CII or CILA, aiming for Dip CII is a plus
  • Skills: Deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing
  • Knowledge: Building practices and regulations for property reinstatements and tendering processes
  • Customer Focus: Proven track record of managing claims from cradle to grave with customer satisfaction at the forefront

What You'll Get

  • Company car
  • Aviva-funded Private Medical Benefit
  • Discounts on Aviva products and other retailers
  • Matching Share Plan and Save As You Earn scheme
  • Supportive policies, flexible benefits, and sustainability options
  • 3 paid volunteering days
  • Wellbeing support and tools

About Aviva

Aviva is an inclusive employer, welcoming applications from all backgrounds and considering flexible working arrangements. We're also invested in our colleagues' wellbeing and offer a range of support and tools.

Closing Date: [Insert Closing Date]

How to Apply: Please submit your application online. If you require an alternative method of applying, please send an email to [Insert Email Address].

Posted 2026-10-24

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