Cross Network Product Owner

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Cross Network Product Owner to join our International team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

The Cross Network Product Owner is a new position within the Cross Network Team.

You will have management responsibility for Solution Analysts and will have ownership of the full product life cycle from business requirements gathering to design, delivery, performance and improvement of InPost’s International products.

The aim of the role is to define, build and deliver to the business, cross network (XN) products boosting volume, profit and growth for InPost International business.

The cross-network product and solutions team is responsible for documentation and communications around the XN product, including product development and change management principles. Qualifications in these areas are beneficial but not a must.

What you’ll be doing:

This role must be a proactive liaison between commercial, operational, IT, customer service, and financial departments across all the InPost business units, ensuring smooth cooperation and coordination of cross network product development.

Examples of the type of initiatives/products developments could be:

• A new international service to be rolled out across all our markets

• A change to the existing offer that enhances SLA or reduces cost

• Entering a new market via Partnership

• Providing a customs clearance solution

• Adding features in line with the company strategy like increased communications or brand loyalty

Key Tasks:

• Feeding into the Cross Network roadmap and ensuring all relevant parties are aligned to deliver against it

• Scoping and mapping the business solution designs for Cross Network partnerships

• Benchmarking other markets for competitor service and coverage using qualitative and quantitative analysis

• Utilizing and improving product processes between InPost Group business units with a shared goal of Cross Network expansion

• Working with technology teams to capture user requirements and drive the design of quality technical solutions that support new or XN products in development

• Managing a core team of analysts through coaching, motivating and personal competencies to deliver the key development and maintenance objectives

• Coordinating team activities aimed at process optimization and the introduction of innovative logistics solutions

• Ensuring the successful delivery of product vision, roadmap realization, prioritization, and the overall lifecycle of the product portfolios

• Liaising around product performance with all key stakeholders, particularly the market commercial teams and managing the continuous improvement of the product via suitable ticketing and escalation processes

• Building and maintaining relationships with any relevant external partners and other departments within the organization.

• Participating in strategic planning and communication within the management team.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Strong experience in a Product Owner, Product Manager, or similar role, ideally within logistics, e-commerce, or international services

• Proven ownership of the end-to-end product lifecycle, from requirements through delivery and continuous improvement

• Experience delivering complex, cross-functional products across multiple teams, systems, or markets

• People management experience, including coaching and development of analysts or product team members

• Ability to translate business needs into clear product and technical requirements

• Strong stakeholder management skills, acting as a bridge between Commercial, Operations, IT, Finance, and Customer Service

• Comfortable working in Agile or hybrid delivery environments

We’d be particularly excited to hear from you if:

• Experience with international logistics, cross-border services, or partnerships

• Exposure to customs, international trade, or regulatory environments

• Formal training or certification in Product Management, Agile, or Change Management

Perks of the job!:

We love to reward our people for the great work they do:

🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

🌟 Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

🌍 Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

👶 Enhanced Parental Leave
We support you during those precious family moments.

🚊 Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

🌳 Volunteering Days
Take a paid day to make a difference in your community

🏡 Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

🐶 Bring Your Dog to Work Day (Every Friday)
Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.