Senior User Researcher
- Have experience working to the GDS design principals or equivalent standards in the UK Public sector
- Build user-centred practices in new teams
- Align user research activities with wider plans to inform a service proposition
- Carry out user research and supervise and develop other user researchers to assure and improve research practice
- Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods.
- Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues' findings to assure best practice.
- Presenting research findings. You understand the importance of research to effective delivery and can draw out key findings and implications, summarising and tailoring for different audiences
- Society and technology. You understand the social and technological context of projects.
- Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action.
- Technical understanding. You know about the technologies used to build and operate digital services.
- User-centred and agile practices. You understand and have experience of a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow.
- 4 years plus User Research experience
- Have experience working to the GDS design principals or equivalent standards in the UK Public sector
- Full right to work in the UK
- Eligible for Security Clearance
- Work to a Hybrid working model
- Hybrid working model with some flexible working
- 25 days' holiday
- Private Medical Health care via Vitality
- Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Recommended Jobs
Part-Time BookKeeper
Job Overview: This part-time role requires a professional with experience in Bookkeeping in the property industry to handle the financial administration of the property portfolio. This invol…
National Account Manager
We’re looking for a commercially driven and dynamic National Account Manager to manage and grow our distributor partnerships across Rest of World (ROW) markets. This role is pivotal in driving intern…
Building Control Lead
A Construction Consultancy who lead on Building Surveying projects, are seeking a Building Control Surveyor to lead their Building Regulation Consultancy. Whilst you work closely with their team of Su…
Technologist (London)
ABOUT THE ROLE We have an exciting opportunity for a qualified Technologist to join our busy flagship studio in London. This role offers the chance to develop your career in a structured and supporti…
Principal Civil Engineer - Water
Are you ready to lead transformative water and wastewater projects that make a real difference? We're seeking a Principal Civil Engineer to join a dynamic team delivering sustainable infrastructure so…
Home Host - Working From
Working From are looking for a Home Host to join the team! The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here …
EYFS Teacher | Inspiring School in Hillingdon, West...
An outstanding primary school in Hillingdon is seeking a passionate EYFS Teacher to join their dedicated Early Years team from October half-term 2025 . This is a fantastic opportunity for an ent…
Economics & Business Teacher - Independent Sixth Form,...
Economics & Business Teacher – Independent Sixth Form, Lambeth Location: Lambeth Contract: Full-time, Permanent Salary: Paid to Scale Start Date: January 2026 A high-performing ind…
History Teacher ECT | Outstanding School in Harrow
An Outstanding Ofsted-rated Secondary Academy in Harrow, seeks a permanent full-time History Teacher ECT starting January 2026. This opportunity is designed for an ambitious Early Career Teacher who …