Scrum Master (Senior Delivery Manager) RTGS

Scale FPermanent, Full-timeLocation: Leeds or London

This role presents an exciting opportunity for an experienced Scrum Master.

Reporting to the RTGS Release Train Engineer, you will be part of the RTGS Technology team that provides day-to-day support and development of new capabilities for the Bank of England Real Time Gross Settlement solution.

Being a Scrum Master at the Bank of England will require championing agile delivery methodology and help build understanding and capability across Bank teams. Facilitating cross-functional groups to plan and deliver work - identifying which methodology best fits the needs and style of the team, will be a key part of this role.

This role requires core RTGS hours to be supported and brings the opportunity for staggered starts or ends to the standard working day.

A Day in the Role

RTGS settles on an average day £800billion and is critical national infrastructure. Each day brings new challenges and opportunities, creating an environment suited for those who work well in a fast-paced setting. An individual whose approach is getting it "right" in tight timescales can make a real difference.

A typical day would start by checking the team's digital workspaces for overnight updates, blockers, and any urgent issues. In our hybrid arrangement, this could include syncing calendars to ensure remote and in-office participants are aligned for the day's ceremonies.

Next, the daily stand-up is held via video call where you facilitate updates on progress, blockers, and priorities. This is a key moment to spot emerging risks or dependencies that may affect sprint goals.

After that, you facilitate backlog grooming. They help clarify user stories, estimate effort, and ensure alignment with SAFe PI objectives.

Lunch may include informal chats with team members-either in person or via virtual coffee catchups.

Mid-afternoon, you liaise with business stakeholders, platform leads, and project managers to communicate progress, raise risks, and align on delivery expectations. This may involve drafting reports or facilitating cross-functional syncs.

The day ends with a review of tomorrow's schedule, updates to the team dashboard, and follow-ups on unresolved blockers. You may also prepare notes for the next day's stand-up or update the RAID log.

Role Requirements

You are a dedicated Scrum Master within an Agile environment, and you champion best practice in agile processes. You have a clear collaborative approach to working with others, and are keen to share knowledge with colleagues.

You also understand that the RTGS environment is critical to the UK Payments Systems which requires a methodical approach and be flexible to work outside core hours as required.

Minimum Criteria

We're looking for someone who has the following key skills and experience:

• Hands on experience with SAFe Agile Practices (i.e., Quarterly PI Planning).
• Experience of setting up self-sustaining agile ceremonies and overseeing production of relevant artefacts.
• Delivery experience of IT related projects in both Agile and Waterfall methodologies.
• Demonstrable experience supporting with coaching teams on agile ways of working.

Essential Criteria

We are interested in hearing from candidates who have the following capabilities:

• Strong coaching, communication, organisational & facilitation skills.
• Strong emphasis on quality, accuracy, and deadline adherence.
• Demonstrates forward planning of personal and delivery team workload in alignment with the overall deliverables and strategy.
• Good working knowledge of Jira & Confluence or similar tools.
• Be able to quickly identify and resolve bottlenecks, blockers, and flaws in process, calling out where appropriate.
• Awareness and management of Risk identification & mitigation.
• Have a proven track record of forming and maintaining strong relationships with internal and external partners and be able to demonstrate an interest in and understanding of business processes.
• Leading the agreement of scope, priority and delivery plans in conjunction with Platform Leads, Business representatives and Project Managers for Major and Minor initiatives.
• Co-ordinating Technology activities and the management of dependencies to deliver the required work packages across everything from major programme delivery to small change and BAU releases.

Desirable Criteria

It would also be beneficial, but not necessary, to have some of the following:

• Relevant professional experience and appropriate industry qualifications.
• Experience of working in a financial services environment.
• Experience delivering to Cloud (SaaS and PaaS) platforms and services.
• Ideally experienced with associated IT qualifications such as ITIL, SAFe Agile or other associated indicators of a solid background in technology change management.
• Experience of financial management, commercial awareness and supplier management.

If you do not have all the Minimum or Desirable Criteria, your application will be considered. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly.

How This Role Fits into the Wider Bank

This role is part of the Markets, Banking, Payments & Resolution division within the Bank of England : Technology RTGS Operations.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

We offer a salary as follows:

Leeds circa £47,920- £53,910

London circa £53,200 - £59,850

In addition, we also offer a comprehensive benefits package as detailed below:

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice .

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

This role closes on 10 September 2025.

The assessment process will comprise of two interview stages.

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

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