Director, Product Analytics - FlexiPay & Credit Card

Description

Director, Product Analytics

Funding Circle is seeking an exceptional Director of Product Analytics to join our innovative FlexiPay and Credit Card team. This is a pivotal leadership role where you will build and scale a high-performing analytics function, directly influencing strategic decisions and shaping the future roadmap of our products.

Who are we?

We’re Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

The role

You will lead a passionate team of four analysts, empowering them to become trusted partners across product, risk, sales, marketing, finance, and operations. Your leadership will drive data-driven insights and ensure robust measurement of our impact, ultimately fostering a continuous cycle of improvement and innovation. This role offers a unique opportunity to shape the analytics organisation at Funding Circle and significantly contribute to our growth. Key Responsibilities:

• Strategic Leadership: Develop a deep understanding of Funding Circle’s customers, product vision, and business strategy. Define and execute how analytics contributes to our product and business objectives, embedding data and insights into every decision.

• Impact & Measurement: Focus your team on delivering clarity, direction, and measurable business value by establishing relevant KPIs and continuously drawing actionable insights. Drive speed, focus, and operational excellence, delivering data products, insights, and tools that genuinely make a difference.

• Planning, Forecasting & Reporting: Collaborate with finance, risk, and business stakeholders to ensure the tool supports strategic and budget planning, financial accuracy, and scenario modelling. Ensure data integrity, user adoption, and alignment with broader analytics and reporting frameworks.

• Organisational Vision: Define and execute the vision, strategy, and operational excellence of the Product Analytics organisation. Own the analytics roadmap, ensuring its alignment with product priorities and overall organisational objectives.

• Strategic Insights: Partner closely with Product and cross-functional leaders to provide strategic insights into user behaviour, product, pricing and commercial performance, and future opportunities. Guide the team in tackling complex and strategically important problems.

• Talent Development: Hire, grow, and inspire top-tier analytics talent. Act as a coach and unblocker, maximising the impact and potential of the Analytics team.

• Data Champion: Build and communicate the compelling "analytics story" within Funding Circle. Champion a rigorous experimentation and testing culture, promote consistency in data definitions and approaches, and ensure a robust, data-driven approach to all key strategic decisions.

• Stakeholder Collaboration: Forge strong partnerships with product, engineering, design, risk, sales, marketing, and operational leaders to ensure alignment and maximise the strategic value of data across all company priorities.

• Culture & Excellence: Cultivate a vibrant culture of curiosity, continuous learning, and technical excellence within your team. Stay abreast of industry trends and best practices in analytics, experimentation, and behavioural science, encouraging your team to do the same.

• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we’re looking for

• Proven Analytics Leader: Extensive experience successfully building and scaling analytics functions within fast-paced, growing companies (ideally at the scale of 5+ teams). Preference for candidates with experience in Fintech, particularly credit/lending products.

• Analytical Acumen: Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.

• Storyteller with Data: Exceptional ability to simplify complex data and articulate compelling stories that drive positive organisational change.

• Team Builder & Developer: Demonstrated success in leading, developing, supporting, and growing teams of analysts, enabling them to effectively partner across the organisation, build trusted relationships, and drive data-based decisions.

• Technical Proficiency: Hands-on data manipulation and analysis expertise, including strong scripting/coding skills (and the ability to coach others) in SQL, Python (or R) and AWS cloud

• Collaborative Project Ownership: Experience co-owning team-wide projects, effectively bringing teams together to plan solutions around problems using OKRs and KPIs that deliver tangible impact.

• Advanced Analytics: Practical experience using and applying AI/machine learning techniques and building predictive models to generate deeper insights.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here:https://www.fundingcircle.com/uk/impact

• To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com

• And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A few highlights:

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.

• Health:Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.

• Wealth:Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.

• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.

• Lifestyle:Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.