Head of Global Standards and Compliance (GSC), Base Building Standards & Compliance

DESCRIPTION

We are seeking an experienced and dynamic Senior Manager to lead Amazon’s Global Base Building Standards & Compliance team, within the Central Reliability Maintenance Engineering (RME) organization. This critical role will lead a team responsible for driving the data accuracy of our base building equipment, the standardization of our global maintenance practices, the maintenance compliance of our operations with all regulatory requirements across the globe, and the development of innovative scalable solutions to deliver a “hands-off” base building maintenance service to Amazon’s operations. This role will report to the Building Excellence Management leader and will lead a team of six (6) Senior Managers located across the US and the EU.

The Building Excellence Management team was established in November 2023, aiming to centralize the Amazon’s hard services (Base Building) and soft services (Janitorial, Pest, Waste, etc.) strategy. The GSC team plays a key role in the base building space, as it establishes the baseline, oversees Amazon’s compliance with regulatory maintenance, defines the scope and innovates in the base building automation. This role will impact the safe and continuous operation of Amazon’s 3000+ facilities worldwide, and influences circa $1B of yearly spend.

The role can be based in the EU or NA but will require willingness to travel internationally up to 50%.

Key job responsibilities
• Oversee the implementation of a standardized asset data collection process across all the regions where Amazon operates (NA, EU, LATAM, AMET, APAC) and within all the businesses impacting 3000+ sites.
• Develop strategies to improve Amazon’s asset registration accuracy in new launches and legacy sites.
• Establish control mechanisms in Change Management process to protect the integrity of our asset registry through the Retrofits and Expansions of our sites.
• Lead the global preventive and maintenance regulatory standards program to develop a cost-effective maintenance framework impacting circa $1B of yearly spend, enhancing safety, and the reliability of Amazon’s base building assets.
• Develop qualitative metrics to assess the base building vendor’s performance in terms of asset maintenance regulatory compliance.
• Lead the development of scalable solutions to support the automation of the data analysis from the maintenance documentation, facilitating reporting on regulatory maintenance, follow-up corrective actions, and minimizing the reliance on local teams to manage the base building asset maintenance.
• Establish a robust compliance verification framework that provides evidence of conformance with applicable maintenance regulatory requirements.
• Identify and mitigate risks associated with asset management and regulatory compliance.
• Collaborate with cross-functional teams including (Field, Operations, Procurement, Construction, Finance, Legal, etc.) to ensure a seamless program implementation.
• Influence key stakeholders at leadership level across all businesses and regions to support the deployment of the strategies and programs generated by the GSC team.
• Report program progress and results to senior leadership.

BASIC QUALIFICATIONS

• Bachelor's degree in Engineering, Business Administration, or related field; Master's degree preferred.
• Senior experience in asset management, facilities management, or related fields.
• Proven track record in leading large-scale, global initiatives.
• Strong understanding of regulatory maintenance in multiple regions.
• Experience with asset management systems and data analytics.
• Experience managing a team of Senior Managers.