Operations Director

Application closing date 22nd October 2025

Operations Director

Pulse Healthcare (part of Acacium Group)

London

Permanent, Full Time

Salary dependant on experience + annual bonus

Unlock your potential

Are you a strategic, commercially driven leader with a passion for operational excellence and business growth? Acacium Group are seeking an exceptional Operations Director to lead our Pulse Doctors and Pulse AHP businesses, two of the most respected names in healthcare staffing.

You will play a pivotal role in driving performance, profitability and service excellence across both brands. Working alongside the Managing Director, you will lead high-performing teams, strengthen customer relationships and ensure we continue to deliver outstanding solutions to the NHS and private healthcare sectors.

Everyday you will...

• Provide inspiring leadership and direction across Pulse Doctors and Pulse AHP, fostering a culture of collaboration, inclusion and high-performance.
• Oversee day-to-day operations, ensuring profitability, efficiency and quality service delivery across both brands.
• Manage P&L accountability and deliver sustained gross margin and EBITDA growth through effective forecasting and cost control.
• Partner with the Managing Director to deliver strategic business plans and five-year growth plans.
• Build, develop and mentor a high-performing leadership team – setting clear goals, coaching for success and driving engagement.
• Strengthen and grow relationships with healthcare partners, including the NHS, private hospitals and local authorities.
• Lead business development initiatives, identifying new market opportunities and expanding our footprint across medical and allied health professions.
• Champion innovation, adopting new technologies and ways of working to enhance efficiency and customer experience.
• Represent both brands with professionalism and integrity, building strong connections across the wider Acacium Group and the healthcare community.

What's in it for you?

• A values-led culture, putting people first, driven by excellence, always by your side.
• Endless career opportunities across over 20 global brands.
• Dedicated career development tools via the Careers and Talent Development hubs.
• Fully funded qualifications and continuous learning support.
• Regular events and incentives to celebrate success and foster team spirit.
• Employee-led networks and inclusion modules to foster belonging.
• Discounted gym membership via Gym Flex.
• Lifestyle discounts such as shopping, leisure, travel and cinema through our Your Benefits platform.
• Two optional paid volunteering days to give back to the community and support our goals to be a responsible business.
• Cyle-to-Work Scheme, season ticket loans and tech vouchers.
• Private medical insurance, dental insurance and health assessments.
• Critical Illness Cover and Life Assurance benefits.
• Comprehensive wellbeing support via our Employee Assistance Programme (EAP), a dedicated wellbeing hub and a global network of Mental Health First Aiders and Wellbeing Champions- support spans mental, physical, social and financial wellbeing, including digital therapies, workshops and webinars and a virtual app for GP access, nutrition coaching and guided meditation.

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must ideally have…

• Proven experience leading high-performing teams in a sales and operational environment.
• A background in healthcare.
• A strong track record of managing P&L, budgets and delivering commercial growth.
• Exceptional leadership and people development skills, with the ability to inspire and engage diverse teams.
• Strategic planning, forecasting and change management expertise.
• Strong analytical, interpersonal and communication skills, with the confidence to influence at senior levels.

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.