D365 CE PRODUCT LEAD/OWNER - OUTSIDE IR35 - 3/4 DAYS ONSITE 1 DAY REMOTE
Foster high CRM engagement across sales, delivery, finance, and leadership
Embed a continuous feedback loop to iterate the CRM around user needsOwn the Product Roadmap Act as Product Owner for Dynamics: gather requirements, manage backlog, and lead roadmap
Scope and spec features based on real user workflows and pain points
Collaborate with internal developers and third-party tech partnersOptimise System Performance & Integration Oversee system performance, data integrity, and integrations (e.g. ATS, finance systems)
Establish CRM best practices, usage standards, and documentationEngage Senior Stakeholders Align CRM functionality with business objectives across departments
Serve as the primary interface between tech and the business
Ensure CRM data powers meaningful insights and decision-makingWhat You’ll Bring
Proven experience implementing and scaling Microsoft Dynamics in a professional services environment
Strong track record of driving behavioural change and tech adoption
Deep understanding of leadership, consulting, or talent businesses
Hands-on, floor-walking approach—comfortable with both end-users and execs
Skilled in translating business processes into CRM specs and delivering through Agile teams
Confident in stakeholder engagement, governance, and change enablement
Commercial and financial acumen to support data-driven decision-makingIf you would like to apply for this role please send your CV to (url removed)
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