Customer Service Agent - PT
OverviewPeople. Passion. Pride. This is what has driven our teams since 1833.Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.But at the heart of our business is our people.Role PurposeWith a firm commitment to exceptional customer service and working to high performance standards, as a Customer Service Agent, you will be joining our team as a customer facing ambassador for our global Aviation partners. You will provide an excellent pre-flight experience, checking in and boarding passengers and processing their luggage and other items for travel.What you will be doing
- Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer satisfaction at every step of their journey.
- Check customers into airline systems adhering to policies and procedures. Issuing boarding passes and bag tags with the correct AAA followed
- Board customers onto flights whilst complying with safety and security procedures
- Fully understand the Company Health & Safety and Security policies.
- General lounge functions of welcoming guests and dealing with passengers queries/upgrades Good verbal communication skills
- Diligent attention to detail
- Proof of Right To Work in the UK
- Criminal Record Check and Airside Security Clearance
- A full 5 year work/unemployment/education history
Recommended Jobs
Senior Pension Analyst, Operational Readiness
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the d…
Band 4 Locum Pharmacy Technician - London
Role: Locum Pharmacy Technician Banding: Band 4 Location: London Start Date: ASAP Duration: Ongoing Rate: £15 – £17 per hour Working hours: Full time The Pharmacy team at Pu…
DBS Labourer
Actaris Site Services require a labourer for a site in High Barnet. Candidates will be required to assist with initial site set up, general labouring duties, assisting with pick up and carry. DB…
Account Manager - Mid-Market
Account Manager role focuses on the retention and growth of existing TrueCommerce Mid-Market clients across Europe. You will have expertise in client satisfaction and retention, with a passion fo…
DV Cleared Data Consultant (IT)
DV Cleared Data Consultant - London - Up to £100,000 per annum Are you a data-driven professional with a passion for delivering impactful solutions? Do you excel in translating complex data chall…
Night Shift Critical Engineer
Job Title: Electrical Engineer - Night Shifts (4 on, 4 off) Location: Chiswick, London Salary: £61,000 per annum Contract: Permanent, Full-Time Shift Pattern: Nights Only - 4 on / 4 off An opport…
Emergency Care Practitioner (ECP)
Emergency Care Practitioner (ECP) Posted 08 July 2025 by Rhiane Hallam …
People Data & Reporting Specialist (6 month FTC)
We are looking for a collaborative project lead with experience aligning people data, processes, and governance to significantly enhance the provision of people reporting and data at Hayfin. To ac…
Field Service Engineer North London - London, London
Job Purpose and Summary Canon UK is looking for a workspace Field Service Engineer to join the Southern team working primarily in the North,East and North West London post codes. The ideal candidate…
Social Media Manager
You are an experienced internet obsessive that lives and breathes digital culture. You bring a deep understanding of how to craft content and grow channels to attract audiences on a huge scale. Yo…