Senior National Account Manager

London

About our client

Our client is a trailblazing pioneer in the Tobacco Manufacturing Industry. What sets them apart is their unwavering commitment to innovation and progress. They have embarked on a remarkable journey of transformation, with a resolute aim to create a smoke-free future. This ambitious endeavour has completely redefined every aspect of their business, from the production and distribution of their products, to how they interact with their customers and society as a whole.

By embracing this transformation, our client is leading from the front, with their pioneering vision and steadfast determination to create a smoke-free future.

With a workforce of more than 75,000 talented individuals worldwide across 180 countries, they have truly established themselves as a global leader in the industry. 

Job

we've chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions!

We are looking for a Senior National Account Manager (SNAM) to join our growing Key Accounts Team. In this exciting role, you will be focusing on developing strong relationships with allocated accounts to unlock and drive multi-category account plans aligned with the account and channel strategy. Furthermore, you will identify, develop, and implement activities within your account base to facilitate the achievement of PML UK overall market objectives for its full portfolio range.

Your day to day

Reporting to the Channel Manager, you will be building and nurturing existing and new relationships at multiple levels with large or complex Key Accounts. You’ll apply your story-teller ability to lead, advise and influence Key Account Buyers with broader consumer and category insights.

You'll be responsible for negotiating deals with long-term value and identify new opportunities and collaborate with cross-functional teams to successfully project manage the delivery. With this, you’ll develop and agree on Joint Business Plans by demonstrating collaboration with relevant internal functions and roles from cross-functional perspective.

You’ll be developing and implementing multi-category trading agreements which deliver SoM growth through the utilization of programmes, trade activations and activations, and deployment of resources through the account’s portfolio.

With a strong focus on brand activation, this role is an opportunity to demonstrate your creativity. You’ll analyse performance and identify trends, issues and opportunities within the account portfolio and experiment with new ideas, responding to the needs of the business quickly and effectively!

In this role, you’ll ensure customer experience is managed across Commercial Planning and Field Activation.

You will be working closely with the Channel Manger to conduct bi-monthly updates, discuss result and make sure compliance checks are in place to ensure all agreed activity has respective POP.

You’ll also be in charge for the accuracy of the account submission relating to budget, Volume and Margin Retention.

You will need to have the right to work in the UK to be successful in your application. This role will require you to travel to your accounts and you will be required to come to our office in Hammersmith twice a week.

Who we’re looking for

  • Your success comes from excellent relationships with key stakeholders within National Accounts and you have a proven track record of strong negotiations and activations as a result.
  • You utilise your strong analytical skills to identify opportunities for growth and activation.
  • We’re looking for someone who is passionate about consumer needs and expectations, someone who has strong consumer knowledge, insight & analytics and can turn these into actions.
  • To be truly successful, you’ll have previous experience in developing account strategies with national accounts and a good knowledge of using financial measurements (e.g margin/ORI, profitability calculations).
  • You’ll enjoy being creative about your approach and demonstrate curiosity in diverse ways of thinking to building new ideas to benefit our consumers/customers.
  • You are someone that works proactively to find solutions to problems, seeks continuous improvement and is not afraid to take calculated risks and adapt to changes quickly.
  • You will have led teams in previous roles, and be able to demonstrate how you are able to successfully motivate and lead a team to hit their targets.

Posted 2025-05-27

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