Logistics Coordinator
As Logistics Coordinator, you will play a pivotal role in managing customer orders, coordinating international shipments and ensuring products are delivered on time and in full.
Working closely with Operations, Procurement, Sales and external logistics partners, you will oversee order progression from receipt through to final delivery, maintaining clear communication with customers and stakeholders throughout the process. This role would suit an organised and detail-oriented logistics professional who enjoys managing multiple priorities and taking ownership of supply chain activities in a fast-paced environment. Key Responsibilities- Coordinate customer orders from receipt through to successful delivery.
- Liaise with freight forwarders, carriers and logistics providers to arrange domestic and international shipments.
- Manage shipping documentation, customs paperwork and export requirements.
- Monitor delivery schedules and proactively resolve any shipping or supply chain issues.
- Track orders through the supply chain, ensuring customers are regularly updated on progress.
- Maintain accurate information across ERP, CRM and operational systems.
- Support inventory planning and procurement activities to ensure product availability.
- Work with internal stakeholders to identify and implement process improvements.
- Produce reports on delivery performance, shipment status and key operational KPIs.
- Escalate potential delays and provide solutions to minimise customer impact
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