Director of Product Design

Futureheads Recruitment
London
Director of Product Design – B2C Ecommerce
Europe, Remote
€120k–€140k + year-end performance bonus

We’re hiring a Director of Product Design for an established international B2C ecommerce company.

You’ll lead a small design team, set the product design vision and raise the quality of the customer experience across mobile and web. Around 80% of the role is focused on leadership, strategy and developing the team, while remaining close enough to the work and hands-on to support important product decisions.

What you’ll do
  • Set the product design and customer experience strategy
  • Coach and develop the design team
  • Introduce advanced AI workflows across prototyping, motion and production
  • Strengthen customer research, usability testing and experimentation
  • Connect design decisions to conversion, retention and revenue
  • Develop the design system across mobile and web
  • Partner with product and senior leadership
What we’re looking for
  • 10+ years in product design, including 4+ years managing designers
  • Strong B2C experience across mobile and responsive web
  • Evidence of improving measurable customer or commercial outcomes
  • Advanced use of AI in a current or recent design role
  • Strong research, experimentation and design systems experience
  • A portfolio showing work delivered by your teams and its impact

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.
Posted 2026-10-30

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