Client Director

Location: London, Hybrid
Level: Director

About the Role

We are looking for a Client Director to join our Deliveroo Media team within SMG's FMCG sales partnership . In this role, you will act as a client and commercial lead, nurturing and growing spend from existing FMCG brands while unlocking new investment. You’ll forge senior-level relationships with FMCG clients and agencies, collaborate with Deliveroo’s advertising and partnerships teams, and help co-create compelling pitches that elevate Deliveroo as a key media owner in the FMCG space.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape . Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow . At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team .

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• Strong track record of growing FMCG media revenue

• Experience building senior-level relationships with brands and agencies
  

• Expertise in crafting strategic media pitches and solutions
  

• Results-driven mindset with proven KPI and ROI delivery
  

• Proficiency in campaign analysis and optimisation
  

• Collaborative leadership skills, including direct report management
  

• Innovative thinking to influence media product development
  

• Deep knowledge of the FMCG and retail media landscape

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Driving investment from FMCG brands—both existing and new

• Building and nurturing senior relationships with FMCG clients and media agencies
  

• Creating persuasive pitch decks and campaign proposals
  

• Identifying new commercial opportunities and media propositions
  

• Collaborating with internal stakeholders and Deliveroo’s FMCG partnerships team
  

• Managing and developing at least one direct report
  

• Delivering standout campaign activations that benefit clients, customers, and Deliveroo

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

Useful Links Before You Apply:

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