IQA Officer - Gas

Internal Quality Assurer - Gas

Location: Home based with national travel required.

Working pattern/hours: Full time, 35 hours per week, Monday to Friday. Working hours 09:00 - 17:00.

Salary: Up to £44,500 depending on skills and experience.

About JTL

JTL is a national apprenticeship provider specialising in the electrical and plumbing sectors, supporting thousands of apprentices and working with employers across England and Wales. We are proud to be an Ofsted ‘Good’ provider and a registered charity, reinvesting in our apprentices, staff and training facilities.

Our apprentices are at the heart of everything we do. We work closely with employers to develop the next generation of skilled tradespeople, providing high-quality training, support and guidance throughout the apprenticeship journey.

About the role

As a Gas Internal Quality Assurer, you will play a key role in assuring and improving the quality of JTL’s gas and related plumbing and domestic heating apprenticeship provision across the full apprentice journey.

Through risk-based sampling, observations, professional discussions and feedback from apprentices and employers, you will evaluate the quality and consistency of teaching, training, assessment and progress monitoring. You will provide assurance that apprentices are making appropriate progress and receiving the support, challenge and workplace opportunities they need to achieve.

You will work closely with Training Officers, Tutors and managers, providing clear feedback, coaching and guidance to strengthen professional practice and support sustained improvement. You will also identify emerging risks, themes and effective practice, contributing to standardisation and consistently high standards across JTL.

You will also act as a subject matter expert within gas, plumbing and domestic heating, providing technical advice to quality, curriculum and delivery colleagues and supporting relationships with awarding organisations, EPAOs and external quality assurers.

This is an excellent opportunity for an experienced gas, plumbing or domestic heating assessor or Training Officer looking to move into quality assurance. Previous IQA experience is beneficial but is not essential, and we will provide support to help you develop in the role.

You will:

• Complete risk-based sampling and quality assurance activity across gas and related plumbing and domestic heating apprenticeship provision.

• Review assessment decisions and evidence to ensure they are valid, authentic, current, sufficient, reliable and fair.

• Evaluate the quality of apprentices’ experience, progress and readiness for gateway and end-point assessment.

• Review how effectively barriers to learning are identified and whether additional learning support is timely, appropriate and having a measurable impact.

• Review teaching, training and assessment through observations, professional discussions, feedback and scrutiny of apprenticeship records.

• Provide clear, developmental feedback, coaching and guidance to Training Officers, Tutors and other delivery colleagues.

• Identify risks, recurring themes and effective practice, supporting managers and delivery teams to secure improvement.

• Lead and contribute to standardisation and moderation activity, promoting consistent assessment decisions and application of occupational requirements.

• Provide subject matter expertise and technical advice in relation to gas, plumbing and domestic heating provision.

• Produce accurate reports and maintain auditable records of sampling, findings, actions and follow-up activity.

• Support awarding organisation, EPAO and external quality assurance activity while maintaining current occupational and professional competence.

What we're looking for

We are looking for an experienced gas, plumbing and domestic heating IQA, assessor or Training Officer with strong technical knowledge, sound professional judgement and a commitment to improving apprenticeship delivery.

You will bring:

• Level 3 qualification in Domestic Natural Gas, or equivalent recognised occupational qualification.

• Current relevant ACS competencies covering domestic gas appliances and associated activities.

• Relevant Level 3 plumbing qualification, or equivalent.

• Current Water Regulations and Unvented Hot Water Systems qualifications, or equivalent.

• Level 3 TAQA Award, A1, D32/D33 or equivalent assessor qualification.

• GCSE English and Mathematics at Grade 4/C or above, or equivalent.

• Verifiable occupational experience within the gas, plumbing and domestic heating industry and experience of assessing apprentices or learners.

• Strong communication, coaching, analytical and organisational skills, with confidence using digital and e-portfolio systems.

• A full driving licence and access to a vehicle, with willingness to travel regionally and nationally as required.

It would be beneficial if you also have:

• Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice, V1, D34 or equivalent IQA qualification.

• Level 3 Award in Education and Training, or equivalent.

• Current Gas Safe registration appropriate to the occupational area supported.

• IOSH Managing Safely or equivalent health and safety qualification.

• First Aid or Fire Marshal training.

• Previous experience of internal quality assurance, sampling, standardisation or moderation.

• Experience of coaching or mentoring assessors, Tutors or Training Officers.

• Experience of supporting external quality assurance or inspection activity.

• Experience within apprenticeships, further education or work-based learning.

• Working knowledge of the wider building services engineering sector.

We welcome applications from experienced assessors and Training Officers with no previous internal quality assurance experience. We will provide training and support to help you develop into the role.

Why join JTL?

As part of our team, you’ll play a key role in supporting apprentices to develop the skills, knowledge and behaviours needed for successful careers within the plumbing and domestic heating industry, working in an organisation that values quality, professional standards and continuous improvement.

We offer:

• 25 days’ annual leave plus bank holidays, with additional days for long service and a Christmas shutdown

• Generous pension scheme with matched contributions

• Life assurance and occupational sick pay

• Optional private healthcare and regular health checks

• Access to an Employee Assistance Programme for you and your family

• CPD support, including funding for professional qualifications and ongoing training

• A supportive, collaborative and values-driven working environment, plus much more…

Safeguarding and inclusion

JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

We are an equal opportunities employer and are committed to creating an inclusive workplace where everyone feels valued and supported.

An Enhanced DBS check is required for this role.